Results for “Amy Gallo”

Some political conversations are necessary, think about conversations on race or gender, there aren't 'sides' to take when we're talking about human dignity. Instead of focusing on trying to change someone's mind, we can focus on speaking from a place of curiosity. Trying to change other people is a fool's errand – we can have some influence on how people behave, but if your goal is to change their mind, you're setting yourself up for failure.

Harvard Business Review contributor & workplace dynamics expert

The irony is that the more passive aggressive you are, the more your relationships will get damaged, much more so than if you were just honest. Passive aggression is infuriating when you're dealing with it. It can feel like shadowboxing!

Harvard Business Review contributor & workplace dynamics expert

Remote work has turned the lights on in the room, it's allowing us to see the cracks and cobwebs, and we can never switch that light off again. If your relationships were strong to start with, remote and hybrid work has been shown to intensify those relationships. If you already had fractures and negative relationships, hybrid and remote has been shown to intensify the negativity and make those relationships worse.

Harvard Business Review contributor & workplace dynamics expert

If you tap out the rhythm to a familiar song, say 'happy birthday…' how often do you think that someone listening to your taps will guess the song? The person tapping usually guesses about 50%, but in reality, it's about 2.5%! You are assuming the other person can hear the song you are tapping!

Harvard Business Review contributor & workplace dynamics expert

There's a concept in psychology called naïve realism. We think we see the world perfectly and assume that everyone sees it the way we do. If they don't? if they disagree? Our assumption is that they are wrong, and that they are misinformed. It's a natural inclination we all have which stops us putting ourselves in the other's shoes.

Harvard Business Review contributor & workplace dynamics expert

We spend so much time at work, so we're going to have relationships with our colleagues – and those relationships may be distanced, troubled or fantastic. When they're positive, they're a source of joy, energy, productivity, and resilience. On the flip side, when those relationships are negative or stressful, they have incredible ramifications for our well-being, productivity, and creativity. Studies show that even when we cut ourselves, it takes longer to heal if we are having animosity in our close relationships!

Harvard Business Review contributor & workplace dynamics expert

Remote work has turned the lights on in the room, it's allowing us to see the cracks and cobwebs, and we can never switch that light off again.

Harvard Business Review contributor & workplace dynamics expert

Insecurity is normal, we all feel it. If you don't? you're a psychopath! This is the manager who really leads from that place of insecurity.

Harvard Business Review contributor & workplace dynamics expert

There was a revealing study which showed this too. If you tap out the rhythm to a familiar song, say 'happy birthday…' how often do you think that someone listening to your taps will guess the song? The person tapping usually guesses about 50%, but in reality, it's about 2.5%!

Harvard Business Review contributor & workplace dynamics expert

There's a concept in psychology called naïve realism. We think we see the world perfectly and assume that everyone sees it the way we do. If they don't? if they disagree? Our assumption is that they are wrong, and that they are misinformed.

Harvard Business Review contributor & workplace dynamics expert

We're only just acknowledging the importance of those relationships. They're incredibly important because when they're positive, they're a source of joy, energy, productivity, and resilience. There's a lot of research that shows that when we have friends at work, we are more resilient, and we perform better.

Harvard Business Review contributor & workplace dynamics expert