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14 interviews · 11 quotes
Conversations
In this interview, I speak to Daniel Goleman, Ph.D., author of the New York Times bestseller Emotional Intelligence and Social Intelligence: The New Science of Human Relationships. Dr. Goleman is an internationally…
What 161 conversations with the world's leading thinkers reveal about resilience and mental strength
What 373 conversations with the world's leading thinkers reveal about the essence of leadership
In this interview I speak to Professor Marc Brackett, one of the world’s foremost experts in the science and psychology of emotion. Marc is the founding director of the Yale Centre for…
In this interview I speak to one of the world's most experienced kidnap-for-ransom negotiators, Scott Walker, who has successfully resolved over 300 life-or-death crises, facing down gang leaders, pirates, cyberhackers, and extortionists.…
Dr. Joshua N. Weiss is one of the world’s foremost experts in negotiation. He is co-founder of the Global Negotiation Initiative at Harvard University and a Senior Fellow at the Harvard Negotiation…
Jody Michael is one of the world’s top leadership coaches. She’s an internationally credentialed Master Certified Coach, Board Certified Coach, University of Chicago trained psychotherapist, and Licensed Clinical Social Worker. She has…
Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage.…
In ReCulturing: Design Your Company Culture to Connect with Strategy and Purpose for Lasting Success, Melissa Daimler, Chief Learning Officer of Udemy, argues that it’s crucial to take a systems approach to…
Angela Duckworth is the founder and CEO of Character Lab, a non-profit whose mission is to advance scientific insights that help children thrive. She is also the Rosa Lee and Egbert Chang…
In his latest book Think Again, Adam Grant - Wharton's top-rated professor and #1 bestselling author - offers bold ideas and rigorous evidence to show how we can embrace the joy of…
Leadership sits at the very heart of everything we do as a civilisation, and to understand more we spoke to a group of the world’s foremost experts on leadership across the military,…
Elif Shafak is an award-winning British-Turkish novelist, and the most widely read female author in Turkey. She has published seventeen books, eleven of which are novels, and has had her work translated…
Scientists, scholars and academics have yet to define genius, yet the concept is rightly applied to those exceptional individuals who, through their art, their science or their enterprise, create unique changes in…
From the archive
If you have a national or multinational brand, your customers are as diverse as the human population. If you're smart, you realise that you need people in your business who can relate to all those different kinds of people. This is actually one of the smartest supports for diversity and inclusion in the workplace.
— Daniel GolemanPsychologist who popularized the concept of emotional intelligence
Research tells us that if you have a friend- as a child- who belongs to a group that your own group doesn't get along with, you will never have a bias against that group as an adult.
— Daniel GolemanPsychologist who popularized the concept of emotional intelligence
We have a blind spot about the ways in which the things we innocently buy and use actually are decaying the environment we depend on, the global systems that support life on the planet. We are super-monkeys- super because of the technology, and our monkeys because our brains haven't kept up with the change.
— Daniel GolemanPsychologist who popularized the concept of emotional intelligence
Our brain was designed for survival and was developed in the 99.9% of human history that occurred before culture and civilisation. As a result, there are situations in our lives today where the brain doesn't work so-well. We call this an emotional hijack.
— Daniel GolemanPsychologist who popularized the concept of emotional intelligence
Studies show that to get an MBA and to be a high-level executive you need to be a standard-deviation above the norm (have an IQ of 114 or more). After that, it turns out there's a negative relationship between IQ and leadership effectiveness. Perhaps because at that point people become narcissistic or egocentric.
— Daniel GolemanPsychologist who popularized the concept of emotional intelligence
Emotions are the brain's way of making us pay attention immediately to what is most important so that we can react as quickly as possible. In evolution, that meant 'survival' – the rustle in the bushes may be our next meal or may make us its next meal – something that we have to chase, or run away from – and in either case, we don't want to have to stop and think.
— Daniel GolemanPsychologist who popularized the concept of emotional intelligence
The brain doesn't make a distinction about whether it's work or home. The key is to practice, practice, practice so that the skills become spontaneous and automatic.
— Daniel GolemanPsychologist who popularized the concept of emotional intelligence
Emotional intelligence however is a skill that is learned and learnable. We learn it in life- and we can be trained in it. It's not enough to have someone come and talk to your team about why it's important however, it's something that needs practice, something that you have to work at.
— Daniel GolemanPsychologist who popularized the concept of emotional intelligence
When Google (a very high IQ place!) looked into their highest performing teams, they found the hallmark of those teams was a sense of psychological and emotional safety.
— Daniel GolemanPsychologist who popularized the concept of emotional intelligence
It's not enough to lead yourself, you need to tune into the people you work with- the people that you know- your family. You need to pick up non-verbal cues, facial expressions, tone of voice.
— Daniel GolemanPsychologist who popularized the concept of emotional intelligence
Emotions are the brain's way of making us pay attention immediately to what is most important so that we can react as quickly as possible. In evolution, that meant 'survival' – the rustle in the bushes may be our next meal or may make us its next meal – something that we have to chase, or run away from – and in either case, we don't want to have to stop and think.
— Daniel GolemanPsychologist who popularized the concept of emotional intelligence
