Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. We might lie awake at night worrying, withdraw from work, or react in ways we later regret—rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up. Too often we grin and bear it as if we have no choice. Or throw up our hands because one-size-fits-all solutions haven’t worked. But you can only endure so much thoughtless, irrational, or malicious behaviour—there’s your sanity to consider, and your career. Amy Gallo is an expert in conflict, communication, and workplace dynamics. She combines the latest management research with practical advice to deliver evidence-based ideas on how to improve relationships and excel at work.  She is the author of the HBR Guide to Dealing with Conflict, a how-to guidebook about handling conflict professionally and productively, and the forthcoming Getting Along: How to Work with Anyone (Even Difficult People). In this interview, I speak to Amy Gallo about the archetypes of people we encounter in the workplace and how we can understand and deal with challenging workplace relationships more effectively. We discuss the principles that will help us build stronger, more resilient relationships, and look at the tools we can use to rebuild fractured ones.

Thought Economics

Alan Murray is CEO of Fortune Media. Fortune Media Group are a multinational company that publishes Fortune magazine, Fortune.com and other business media including the Global Forum, Most Powerful Women and Brainstorm conference. Alan has spent four decades at the forefront of business journalism, getting to know the most influential businesses and business leaders on the planet. In this interview, I speak to Alan Murray about the origins and meaning of stakeholder capitalism. We look at how businesses are activating and helping to solve, some of the greatest challenges our world faces from climate to inequality.  We look at why businesses need to engage with broader stakeholder groups, the business case for it, and how tomorrow’s corporate leaders will need fundamentally different skills than today.

Thought Economics

In May 2019, Hakan Bulgurlu – CEO of Arçelik, one of the largest white goods manufacturers in the world – became one of a few thousand individuals to have reached the summit of Mount Everest. His expedition came with a purpose – to raise awareness of the catastrophic effect the climate crisis is having on our planet, to lead by example and to seek out practical solutions. Deciding to commit to the climb just 8 months before, A Mountain to Climb is Hakan Bulgurlu’s gripping account of this gruelling expedition, accompanied by factual realities of the climate crisis.  In this interview, I speak to Hakan Bulgurlu – CEO of Arçelik about the leadership we need to make a difference in climate and sustainability. We talk about his astonishing expedition to Everest and what that taught him about life, leadership, and what it takes to really make the impossible, possible.

Thought Economics

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