a compelling call to action that will stay with you long after you've turned the last page.

How many CEOs or heads of government agencies have taken the trouble today to say, 'Who are my five most-thoughtful antagonists? How have I reached out to them, and what efforts do I have in place to create a listening community across those antagonists for when I really need it when the crisis hits?'

Be a curious explorer of other people's emotions. Don't approach people as if you know how they're feeling. We often make mistakes when reading other people's emotions because we bring in our own cultural values and belief systems.

Winning is satisfaction. When you are working hard with your team, when you are working day and night, fighting hard, doing the best you can… when you make sacrifices and see things start to grow. That feeling of satisfaction is more important sometimes than money.

I've always been self-taught, sort of like the Grandma Moses of acting. If I'd gone to drama school, I would probably have had a very different career- perhaps not as much fun in some ways.