In 2009, a St. Louis glassblowing artist and recovering computer scientist named Jim McKelvey lost a sale because he couldn’t accept American Express cards. Frustrated by the high costs and difficulty of accepting credit card payments, McKelvey joined his friend Jack Dorsey (the cofounder of Twitter) to launch Square, a start-up that would enable small merchants to accept credit card payments on their mobile phones. With no expertise or experience in the world of payments, they approached the problem of credit cards with a new perspective, questioning the industry’s assumptions, experimenting and innovating their way through early challenges, and achieving widespread adoption from merchants small and large. But just as Square was taking off, Amazon launched a similar product, marketed it aggressively, and undercut Square on price. For most ordinary start-ups, this would have spelled the end. Instead, less than a year later, Amazon was in retreat and soon discontinued its service. How did Square beat the most dangerous company on the planet? Was it just luck? These questions motivated McKelvey to study what Square had done differently from all the other companies Amazon had killed. He eventually found the key: a strategy he calls the Innovation Stack. In this interview I speak to Jim McKelvey, Co-Founder of Square and author of The Innovation Stack: Building an Unbeatable Business One Crazy Idea at a Time. We talk about how to build a pattern of ground-breaking, competition-proof entrepreneurship that is rare but repeatable. And how we can find the entrepreneur within ourselves and identify and fix unsolved problems–one crazy idea at a time.

Thought Economics

Called the “closest thing Silicon Valley has to a conscience,” by The Atlantic magazine, Tristan Harris spent three years as a Google Design Ethicist developing a framework for how technology should “ethically” steer the thoughts and actions of billions of people from screens. He is now co-founder & president of the Center for Humane Technology, whose mission is to reverse ‘human downgrading’ and re-align technology with humanity. Additionally, he is co-host of the Center for Humane Technology’s Your Undivided Attention podcast with co-founder Aza Raskin. Marc Benioff, CEO of Salesforce notes that, “Tristan Harris is probably the strongest voice in technology pointing where the industry needs to go. This is a call to arms and everyone needs to hear him now.” In this exclusive interview I spoke to Tristan Harris about how the technologies of social media and the smartphone are destroying our society, and what we can do to pull it back from the brink.

Thought Economics

To learn more about the phenomenon of cyberhate and the reality of trolling I spoke to David Baddiel (comedian, author, screenwriter & presenter), Ginger Gorman (journalist and author of Troll Hunting: Inside the world of online hate and its human fallout) and Hussein Kesvani (journalist and author of Follow Me, Akhi: The Online World of British Muslims)

Thought Economics

To learn more about how technology has stolen our attention; and what we can do to get it back, I spoke to James Williams (Writer & researcher on the philosophy and ethics of technology, author of ‘Stand out of Our Light’),  Jamie Bartlett (Author and Director of the Centre for the Analysis of Social Media) and Professor Adam Alter (Author & Associate Professor of Marketing at New York University’s Stern School of Business)

Thought Economics

Guest article written for AllAboutAlpha.com – the official publication of the  Chartered Alternative Investment Analyst (CAIA) Association originally posted at: http://allaboutalpha.com/blog/2011/10/20/alpha-hunter-using-twitter-to-predict-the-markets/ Our understanding of financial markets in the last few decades has shifted.  Professor Johan Bollen (Indiana University School of Informatics and Computing) states, “..I think behavioural economics has now…

Thought Economics

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