Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. We might lie awake at night worrying, withdraw from work, or react in ways we later regret—rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up. Too often we grin and bear it as if we have no choice. Or throw up our hands because one-size-fits-all solutions haven’t worked. But you can only endure so much thoughtless, irrational, or malicious behaviour—there’s your sanity to consider, and your career. Amy Gallo is an expert in conflict, communication, and workplace dynamics. She combines the latest management research with practical advice to deliver evidence-based ideas on how to improve relationships and excel at work.  She is the author of the HBR Guide to Dealing with Conflict, a how-to guidebook about handling conflict professionally and productively, and the forthcoming Getting Along: How to Work with Anyone (Even Difficult People). In this interview, I speak to Amy Gallo about the archetypes of people we encounter in the workplace and how we can understand and deal with challenging workplace relationships more effectively. We discuss the principles that will help us build stronger, more resilient relationships, and look at the tools we can use to rebuild fractured ones.

Thought Economics

Whitney Johnson is CEO of the tech-enabled talent development company Disruption Advisors, (an Inc. 5000 fastest-growing private company in America) and is of the top ten business thinkers in the world as named by Thinkers50, Whitney is an expert at smart growth leadership. Whitney was co-founder of the Disruptive Innovation Fund with Clayton Christensen. Her role included fund formation, strategy, and capital raising. They invested and led the $8 million seed round for South Korea’s Coupang ecommerce platform, currently valued at $50 billion. In this interview, I speak to Whitney Johnson about her latest book, Smart Growth: How to Grow Your People to Grow Your Company. We discuss the realities of growth, disruption and development and discuss how we- as leaders- can grow ourselves and our teams.

Thought Economics

Leadership sits at the very heart of everything we do as a civilisation, and to understand more we spoke to a group of the world’s foremost experts on leadership across the military, business, government education and research: General Stan McChyrstal (Founder, McChrystal Group & former commander of US and International Security Assistance Forces (ISAF) Afghanistan), Tony Hsieh (Founder & CEO, Zappos.com), General Richard Myers (President of Kansas State University, Former Chairman of the Joint Chiefs of Staff), John Kotter (Chairman, Kotter International & Konosuke Matsushita Professor of Leadership – Harvard), General Sir Peter Wall (Chief of the General Staff, the Professional Head of the British Army), General Sir Richard Shirreff (Deputy Supreme Allied Commander for Europe, NATO), Professor Stewart Friedman (Founding Director, Wharton Leadership Programme & Wharton Work/Life Integration Project), Drew Povey (Headmaster & Leadership Expert)and Trevor Moawad (Mental Conditioning expert and strategic advisor to some of the world’s most elite performers).

Thought Economics

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