I define culture is three primary parts. The first part is behaviour. It’s the behaviours of your employees that get embedded into all the processes we are already doing. The second part is processes. Think of the interview process – hiring, onboarding, recognition, promotion, feedback. All of those should have the behaviours integrated in them, ideally. The last piece is practices. These are kind of the daily, more informal ways that that we interact and connect – how we meet, how we communicate, how we make decisions and even how we learn.