In crises, people need to hear one or two simple messages to act on – not a confusing list. Through your communication, you also need to project certainty – and the fact that you have a plan (even if it’s not fully formulated). Your team need to believe that they, and you, are going to get the job done.
Pepyn Dinandt — In crises, people need to hear one or two simple messages to
In crises, people need to hear one or two simple messages to act on – not a confusing list. Through your communication, you also need to project certainty – and the fact that you have a plan (even if it’s…