Conflict resilience is the capacity to sit with the discomfort of disagreement in the first place. It’s a leadership quality that integrates various skills, most notably genuine, curious listening and effective assertion—the ability to articulate one’s experience authentically in a way that isn’t avoidant but increases the likelihood of being heard.
Robert C. Bordone — Conflict resilience is the capacity to sit with the discomfo
Conflict resilience is the capacity to sit with the discomfort of disagreement in the first place. It’s a leadership quality that integrates various skills, most notably genuine, curious listening and effective assertion—the ability to articulate one’s experience authentically in a…