Your customers matter, they have the last word, they hold money in their pocket and will either fork it over… or not… A national stores manager should not be trying to control what stores do and instead say, their job should be to help each store do better.
Roger L. Martin — Your customers matter, they have the last word, they hold mo
Your customers matter, they have the last word, they hold money in their pocket and will either fork it over… or not… A national stores manager should not be trying to control what stores do and instead say, their job…