Chris Voss is the CEO & Founder of the Black Swan Group and Author of Never Split the Difference: Negotiating as If Your Life Depended on It. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two international conferences sponsored by the G-8 as an expert in kidnapping. In this exclusive interview, I talk to Chris Voss about the secrets of negotiation, and how we can negotiate to win.
A Conversation with Chris Voss, Former FBI Hostage & Kidnapping Negotiator