We don't always see change and activism from the perspective of what we're giving, it's too often about taking things away… Don't eat that… don't do that… don't drive that car… we have to reframe and rethink. Imagine if we told people we could give them the universe back, it's a beautiful gift- but also allows us to save energy, birds, insects and more.

The physical world isn't going away. We are a physical species. While digitisation is enabling incredible things – the best companies seem to be combining the physical and digital; they seem to understand what it means when products and services are connected.

Western management styles and Eastern management philosophies are not mutually exclusive. In fact, blending the best elements of each can be highly effective. It's not about choosing one philosophy over the other. It's about selecting and integrating the best aspects of both to enhance how you run a business.

He was a powerful figure who amassed considerable wealth for a select few—if they were fortunate and early enough in his scheme. Despite the exorbitant returns that should have raised eyebrows, those benefitting often turned a blind eye, choosing not to question the source of their profits. Yes, there were individuals who asked probing questions, but Madoff had crafted such an aura of invulnerability around himself that any questioning was met with swift exclusion from his investment circle. He was effectively untouchable.

The layers of compliance that appear in companies are basically what the company does to protect itself against bad judgement. They build guardrails. At Netflix, we decided to flip that around – rather than building systems to protect ourselves from bad decisions, we built systems of judgement.