For the entrepreneurial spirit to manifest as successful business and social endeavours, we need a nurturing environment and an infrastructure that celebrates the human will to solve problems and progress.

The key to being successful in business is trust, you have to trust the people you work with. This trust must co-exist with competence. First and foremost the people in your business have to be extremely competent at what they do, and then it's up-to you as a leader to have trust in them.

We can become resilient however, and learn to have peace of mind, even when we experience traumatic events. We can learn to have stable peace of mind... happiness? Maybe not. It's unhelpful to say to someone, 'do these 10 things to be happy' – there are things you can do to get peace of mind, increase your probability of happiness, and your probability of having successful relationships.

We should learn how to fight not flight. And fight doesn't have to be a physical thing – it can be that you feel something's going to be uncomfortable 'okay well let's avoid it'. No, go through with it but go through with it in a progressive manner, and go through with it in an intelligent manner and measure your results.

I was working on the principle that if you only listen to the voices around you, you'll amalgamate them into something that already exists… My view was that consensus isn't going to build something that will change the game.