Richard Harpin: Building HomeServe to £4 Billion
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Looking back, it was one of the best things that could've happened to me.
I think this goes into the history of psychology; for example, 100 years ago, we couldn't even measure what an emotion is. It's something in your head and in your brain, and we were always used to measuring behaviour, not people's psychological experiences. So just from that alone, it became less important because it wasn't observable behaviour, as if what people are thinking and feeling doesn't matter—which is obviously crazy; it does matter.
As we continue to push the boundaries of what is computationally possible, we are not just developing a new technology, but fundamentally expanding our understanding of the universe and our place within it.
Habituation is a very basic mechanism. It's something we find in every neuron and every system of our brain, including our fundamental abilities like perception. Essentially, we stop responding to and perceiving things that are not changing or are changing very gradually.
We used to think life could only exist in a very constrained rage of parameters; between the boiling and freezing point of water, at neutral pH, without too much pressure, with access to sunlight. What we know now is that life is more robust, and more opportunistic than we could have ever thought.
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