The irony is that the more passive aggressive you are, the more your relationships will get damaged, much more so than if you were just honest. Passive aggression is infuriating when you're dealing with it. It can feel like shadowboxing!

Most people run around like biological robots, as if we are an algorithm not a being. We become the predictable outcomes of the conditioned reflexes of our nerves, constantly triggered by people in reaction to circumstances.

Self-awareness—the ability to emotionally self-regulate, which is the number one skill of the world's best negotiators. It's about tapping into your red centre and asking, 'What's really showing up for me right now?' It's about recognizing your biases, unhelpful thinking, or negative intentions.

Mobile telephones can really revolutionize the study of human behavior

My drive to excel comes from a desire to be the best I can, not just for myself but also for those around me. I aim to perform at my peak every time I play.