If you're managing that way in the age of outrage, basically you're saying your organization will be in constant firefighting mode. That's unsustainable. The organization will very quickly wither and die.
— Karthik RamannaIn the 1960s, NASA commissioned a study to identify creative geniuses for hiring, and found that 2% of the adults they tested fit the bill. A few years later, someone thought to give the same test to four- and five-year-olds—and 98% of them qualified as creative geniuses. The researchers blamed the school system.