Brands work on the principle that if you break down people's confidence, they will be much more vulnerable to advertising, and much more likely to go out and consume… much more likely to buy things to fix problems they didn't even know they had if it weren't for brands breaking their confidence in the first place.

The only value that government paper provides you at this point is, basically, the fact that if everything goes to 'hell in a handbasket' that you have some assets of value.

When assessing any new technology, getting experts to explain and understand the benefits and risks is only one aspect of the debate. We also need to involve the public and other stakeholders in a proper transparent discussion on how the technology will be adopted.

Empowerment means we are able to sustain hope in a situation that may – to many outsiders – look hopeless.

As a team captain, you have to figure out how people work, you have to make sure you say the right thing to the right person… you have to know when to shout, when to listen, when to be tough and when to be kind.