However, if the supply is infinite, (that's true of emails), then you're never actually going to get that position of mastery over time. What's going to happen is that you just get busier and busier and move faster and faster!

Here's the simple truth everyone should know: 'race' doesn't exist. In 1950, UNESCO held a commission with the world's top evolutionary biologists, ethnologists and cultural anthropologists examining the scientific evidence for this so-called concept of 'race'. Their conclusion was clear: race doesn't exist – there's no evidence to support it.

We had amazing values at WeWork, they were distinct, they were cool and I'd never heard of them before, but there was no connection between those values and what all the employees saw on an everyday basis.

The objective isn't to become the world number one; it's about consistently reaching your best or performing adequately in moments that matter to you.

You only get to really redesign markets root and branch when they are failing so dramatically that everyone acknowledges it. Markets are a little like language. It's hard to change the spelling of certain words in the English language, even though those spellings are dysfunctional.