The factory isn't something to hide away or outsource to the cheapest option. It's something to cherish, to be proud of. We can be trendy, we can be a brand, but it means nothing if the product that goes out the door isn't exceptional.

The most important versions of love and compassion are the ones we show to ourselves. We have to start there. It's not selfish or ignorant. If you don't make space for yourself to feel loved by you, the rest is impossible… you'll always end up burned-out or in a state of resentment.

Leaders cannot delegate social mission to 'somewhere else' in the business. There's pressure coming from the digital world, from shareholders, investors, workforce and government. Leaders can no longer afford for social mission to be done on the side; it has to be built into the core model.

In the last 20 years I believe I have become a hybrid entrepreneur – believing in the power of technology and process, but also in the very deep humanistic point of view. I guess it's a weird mix of Italian with Silicon Valley.

Only 8.5% of projects meet or exceed their time and budget expectations. This means that a staggering 91.5% fail to stay within budget or meet deadlines. However, when we consider delivering promised benefits, a mere 0.5% achieve this goal within the allocated budget and timeframe.

While participatory culture can create a Wikipedia, it is not likely to produce something like the Star Wars franchise. I don't think that's a problem, because I don't think we have to choose between participatory and top-down culture – both will thrive.

This isn't a passing fad. Something fundamental is going on here.