I find the analogy of a forest to be quite fitting. For a forest to thrive long-term, there needs to be stalwart oaks providing a robust structure. Amidst these towering trees, you witness a cycle of growth and decline, certain elements flourish while others fade, but the overarching solid framework remains intact. These enduring, long-term institutions form the backbone of our society.
— Professor Alex Hill“For years, one group of Americans has worked as foot-soldiers for the most authoritarian regimes around the planet. In the process, they've not only entrenched dictatorships and spread kleptocratic networks, but they've secretly guided U.S. policy without the rest of America even being aware.”— Casey Michel
The quote archive
Wisdom in fragments
A growing archive of 3,000+ moments, drawn from every interview.
One entrepreneur likened getting venture capital funding to strapping a rocket onto a car; if the car isn't stable, secure, and ready, it leads to a disaster. Similarly, hiring salespeople prematurely can indicate a probable failure because you're still figuring out your direction. Thus, the sustainability of the business gets compromised.
— Professor Alex HillInterestingly, during my observation year at Eton, I asked a staff member if they ever intended to expand the institution. Their perplexed reaction was intriguing. They asked me, 'Why would we want to grow?' The question made me realize that once growth ceases to be the primary objective, it allows the spotlight to shift towards aspects like sustainability, longevity, nurturing a strong culture, and attracting top-notch talent.
— Professor Alex HillTo understand this better, let's travel back in time, focusing on the evolution of corporate America as an example. The initial major corporations were family businesses, constructed with the intent of longevity and continuity. They were built to be bequeathed, akin to the great establishments in India such as Tata, and even in Japan. The emphasis wasn't merely on scaling to sell, but on nurturing the business to be transferred across generations.
— Professor Alex HillI found myself transitioning from an extremely short-term world into an environment where the focus was primarily long-term. The environment, based around colleges, was more relaxed and unhurried. The pace was different – no hourly targets here – with a collegiate atmosphere that placed greater importance on future implications.
— Professor Alex HillWhat seemed like trash to this giant software company was akin to Aladdin's treasure for a 12-year-old. I recruited my older sister as my business partner, and we began to gather discarded floppy disks using my youngest sister's pram. As an added bonus, we offered same-day delivery, a feature that we cheekily called 'Amazon Now'.
— Ajaz AhmedBorn into a family where my father made about £35 a week and both of my parents worked tirelessly, we didn't have the luxury of material wealth. Yet, we were enveloped in an abundance of love, which I view as the ultimate luxury. This upbringing imbued me with empathy towards families facing similar circumstances.
— Ajaz AhmedOur approach is this: diversity is an invitation to the party, inclusion means being asked to dance, and belonging implies having the chance to choose a song on the playlist. This metaphor speaks to making a difference and feeling truly part of something.
— Ajaz AhmedWe quickly adopt technologies we see potential in and dismiss those that don't seem promising. Over the last five years, we have heavily invested in Artificial Intelligence, which has immense benefits to us and our clients. Conversely, we didn't invest in the metaverse – or, as we call it, the 'metaworse' – due to its inherent lack of potential as a force multiplier and clunky user experience.
— Ajaz AhmedOur core belief is in the immense potential of technology as a force multiplier, particularly when it's rendered accessible and intuitive. From the onset, we have viewed the internet through the lens of software, rather than merely brochureware. We view ourselves as an innovation agency, one that marries the spheres of art and technology.
— Ajaz AhmedAs we scaled up and prepared to go public, we realized that 'learning by doing' wouldn't always cut it. We needed to bring in individuals with expertise and experience, those who had 'been there, done that.' While we are immensely proud of starting out in Chennai, our aspiration has always been to establish a global presence.
— Girish MathruboothamFounder and CEO of Freshworks, cloud-based software company
We didn't initiate this venture to merely establish another VC fund – India certainly doesn't need an additional one, given the abundance of capital already available. Our belief at Together Fund is that we can effect change through our current, first-hand experience, as operators who have scaled a company in this decade. Our knowledge is fresh and applicable, not outdated.
— Girish MathruboothamFounder and CEO of Freshworks, cloud-based software company
Iceland, a country of just 332,000 people, managed to qualify among the 32 teams for FIFA. In contrast, India, with its billion-plus population, was nowhere in the picture. It made me realize that someone has to initiate change. While it's not a single person's job, someone needs to make a start. I firmly believe that beyond a certain point, money should serve society.
— Girish MathruboothamFounder and CEO of Freshworks, cloud-based software company
The wisdom I've gathered over the years taught me to seek out individuals who have a sense of reverence towards the job at hand. Rather than recruiting someone who assumes they've mastered it all, we seek those who regard their roles with awe. My experience has shown me the importance of hiring problem solvers and builders, not just those who impose pre-established templates.
— Girish MathruboothamFounder and CEO of Freshworks, cloud-based software company
I'm genuinely convinced that the upcoming decade will be the era of India as a product nation. This presents a tremendous opportunity for India, and you might wonder why now? Broadly, it's a confluence of a few factors. First, the global demand driven by digital transformation isn't limited to Fortune 500 companies. We're discussing the Fortune 5 million here – from a small-scale apparel retailer, a neighbourhood restaurant to a colossal multinational, they all need to adopt technology.
— Girish MathruboothamFounder and CEO of Freshworks, cloud-based software company
If someone consistently films artillery strikes from their home, not only can we geolocate where the strikes are occurring, but we can also pinpoint the filmer's residence. If an unfriendly state actor would rather not have such footage made public, they could easily direct their artillery towards the identified filming location. This situation underscores the importance of witness protection.
— Eliot HigginsFounder of Bellingcat, open-source investigation journalism network