Wisdom in fragments

Truth be told, fatherhood was never a role I envisioned for myself, never an ambition I pursued. Yet now, I consider it the most defining aspect of my identity and my place in the world. Parenthood instigates a major shift, redirecting much of your attention outwards rather than inwards, and I firmly believe this to be a positive transformation.

Actor known for 1980s films like "St. Elmo's Fire

In a peculiar way, failure can sometimes be simpler to grapple with. You can simply resist it, dismiss it with a defiant 'to hell with this, to hell with them', and return to square one. Conversely, success can be considerably more subtle and insidious. While initially thrilling, relieving, and intoxicating, it can harbor a profound hollowness, which makes it more challenging and bewildering to confront.

Actor known for 1980s films like "St. Elmo's Fire

I believe success and fame, especially fame, can instigate fundamental shifts within us at a cellular level. The very nature of fame is peculiar; it's akin to an insatiable flame that ceaselessly yearns for more, compelling you to endlessly seek something, despite its ultimate emptiness. To set fame as an objective can be likened to voluntarily stepping into a fire, with the inevitable outcome of being consumed.

Actor known for 1980s films like "St. Elmo's Fire

Often, companies struggling with high turnover rates tend to overemphasise standardisation and neglect the vital role of empowerment. Standardisation devoid of empowerment can rob individuals of their dignity and prove counterproductive. It's the balance between the two that brings about optimal results.

MIT Professor & Author on Retail Operations & Low-Wage Work

Cross-training stands as a key mechanism to balance mastery and specialisation with flexibility and motivation. However, this doesn't mean that you should cross-train every employee in every task. Such an approach would invariably lead to mediocrity.

MIT Professor & Author on Retail Operations & Low-Wage Work

Top-tier companies, Toyota being a prime example known for its operational excellence, are well-acquainted with the value of slack. A fundamental lesson taught to MIT Sloan students in operations classes is that in any system with variability, it's not ideal to operate at 100% capacity utilisation.

MIT Professor & Author on Retail Operations & Low-Wage Work

Firstly, pay has to be high enough to give people agency in their own lives and secondly, humans have to be treated like humans. Those are the minimum conditions for good jobs – there also needs to be a career path that enables people to learn and grow in their jobs.

MIT Professor & Author on Retail Operations & Low-Wage Work

For four decades, real wages for Americans haven't experienced any significant growth. Prior to the pandemic, it was reported by the Brookings Institute that 53 million Americans were trapped in low wage jobs, where their earnings failed to adequately cover their needs. This cyclical deprivation extends beyond monetary constraints, manifesting in heightened levels of stress, health concerns, and impaired cognitive functioning.

MIT Professor & Author on Retail Operations & Low-Wage Work

We found that individuals who habitually pushed away problems and difficulties, or those who opted to ignore their issues or avoid confronting them, tended to suffer more and fared less well overall. On the other hand, those who confronted their troubles directly, often seeking the support of others to navigate through these challenges, were the ones who exhibited the highest levels of resilience.

Director of Harvard Study of Adult Development & Psychiatrist

What they meant was, 'Do you have someone at work with whom you can discuss personal matters?' Only 30% of workers affirmed they had such a connection at work. However, this 30% demonstrated significantly higher job engagement, superior performance, and less likelihood to leave their job for a more enticing offer.

Director of Harvard Study of Adult Development & Psychiatrist

One of my Zen mentors, Barry Magid, authored a book entitled 'Ending the Pursuit of Happiness'. In it, he criticises the concept of chasing happiness as a curative fantasy – the mistaken belief that happiness is an attainable, sustainable, and permanent state. The reality is, no one is in a state of perpetual happiness.

Director of Harvard Study of Adult Development & Psychiatrist

We found that those who enjoyed the best health, and not just the greatest happiness, were the individuals who had nurtured stronger relationships with others. From this, we deduced that those who put considerable effort into maintaining their relationships navigated life's challenges with greater ease.

Director of Harvard Study of Adult Development & Psychiatrist

When we crafted that phrase, it was because we saw a similarity with physical fitness. If you work out today, you don't return home and declare, 'Great, I'm finished, I never have to exercise again.' Staying fit requires ongoing commitment. In the same vein, we've discovered that those with the strongest social bonds are the individuals who diligently nurture them.

Director of Harvard Study of Adult Development & Psychiatrist

When our original participants reached approximately 80 years of age, we invited them to reflect on their lives. We asked, 'What are your greatest sources of pride, and what are your deepest regrets?' The predominant regret was the disproportionate time spent working and the inadequate time spent with loved ones.

Director of Harvard Study of Adult Development & Psychiatrist

There is a specific type of person you'll often find in these long-lasting organisations: thoughtful, future-oriented, introspective, and often self-critical. These individuals are focused on making a positive impact in the world and serving the organisation rather than seeking personal gain.

I find the analogy of a forest to be quite fitting. For a forest to thrive long-term, there needs to be stalwart oaks providing a robust structure. Amidst these towering trees, you witness a cycle of growth and decline, certain elements flourish while others fade, but the overarching solid framework remains intact. These enduring, long-term institutions form the backbone of our society.