Wisdom in fragments

Work is not the be-all and end-all for me. It never has been. My family is the most important thing to me, and I talk a lot about that to my employees. It actually makes you a better employee if you have your balance right between work, family, passions, studies, all those things.

We're creating a different type of work. The average Dasher dashes for about four hours a week, and very often they're trying to save-up for something and use it as a supplement to their income. We believe that flexibility should exist, and that benefits earned should be portable and proportional to the amount of work you're doing on each platform.

This is an ultra-competitive category, and that means that there's real value being created. If nobody shows up to the party, it's probably not a great party. When it comes to staying competitive, I've always focused on the customer and worked backwards from there.

Entrepreneurial businesses innovate, change, evolve and meet customer needs… it's about creating things that people value and love.

I've worked in a lot of different types of business in my career, and you can certainly get tied in knots when you want to create a great 'thing' but can't figure the business model to make it work. My approach was simple- if I didn't make those businesses profitable, I couldn't' innovate. Nobody will fund innovation in perpetuity – you need to make money; you need to deliver value to your customers. When people ask me whether we want growth or profit, I say yes! Both!

Despite every adversity, never give up on your dreams. I am living proof that having been born and brought up in the smallest country in the Southern Hemisphere, it is possible to fulfil your ambition and succeed despite seemingly insurmountable odds.

British actor known for Withnail and I and Star Wars: The Force Awakens

My wife quipped that we're all going to die and it just happened to be her turn. Her pragmatic and humorous attitude was a guide as to how to accept what is unchangeable and inevitable.

British actor known for Withnail and I and Star Wars: The Force Awakens

Built into her edict, is not to feel any guilt if you find happiness or joy after her death. That is an extraordinarily generous piece of advice.

British actor known for Withnail and I and Star Wars: The Force Awakens

Four days before she died, she challenged my daughter and I to try and find a pocketful of happiness in each day, which has become the mantra by which we navigate the abyss of grief, following her death. I don't think you ever get over grief, you just have to find a way to accommodate and travel around it.

British actor known for Withnail and I and Star Wars: The Force Awakens

I began a conversation with my future wife in January 1983 and 38 years later, that conversation ended when she drew her last breath at 7.30 in the evening on the 2nd of September 2021. To be truly and completely seen, understood and loved by another Human Being, was her greatest gift to me.

British actor known for Withnail and I and Star Wars: The Force Awakens

A less experienced, less comfortable, version of myself would get angry and then realise they were angry. The meditative version of me can anticipate when I'm going to get angry- and then, it becomes a choice. Do you want to be angry? Or have a different attitude? It's been enormously powerful, and I've been doing it for 8 years.

Entrepreneurship is not for everybody, and it's also worth noting that you're not entitled to be a great entrepreneur. You're not entitled to be successful if you start a company, in fact the most likely outcome is that you won't be. Sometimes I meet founders and entrepreneurs who complain about how hard their fundraising or engineering challenges are… Guess what… yes…. It's really f***ing hard. That's the truth.

Working with the world's best athletes forced us to build the most accurate technology, and not to cut any accuracy or performance corners. Pro athletes helped to remove the stigma around health monitoring and make it something aspirational instead. Technology that's on your body 24/7, it starts to play a role in your identity!

The potential of wearable health monitoring is enormous, and under appreciated by a lot of society, because version-1 of wearables were – to put it politely – underwhelming. The health care industry spends a lot on curative costs… and if you shift the curative to the preventative, you can save a tonne of money and have better outcomes. That's the future of medicine… being able to see a doctor before something happens, not after.

As a leader, you must evolve with the role. When I was 22, 23, 24, I was learning what it meant to be an entrepreneur and a CEO, it felt like I was spinning out of control. My identity, and that of the company, were one-and-the=same, and that's not just inaccurate, it's unhealthy. Once I was able to separate my identity from the business, it got me really focussed on how I could become a better leader.

I'm not saying that we should take-on less stress… the problem with the narratives around hustle-culture is that these narratives operate on one paradigm… you should either be working really hard, nor not working too hard.. that's a really primitive conversation. To be successful, you have to overcome a level of stress that would break most people. Building a company is not a sprint, it's a marathon… if you look at the world's best marathon runners, they're running in 4 minute miles. You have to learn how to take on an incredible amount of stress, and sustain it for a really long time.