Only a handful of diplomats and governments are prepared to put the global good before the national interest. Seldom is it the case for any diplomat that they put the global good high up on the agenda; in my career I've seen it very rarely. Only 30 of the 193 or so ambassadors at the UN in NY will be devoted to a multilateral context. Most are pursuing bilateral interests in a multilateral context.

It's a roll of the dice whenever one of these novel viruses emerges; sometimes they will be severe and contagious enough to cause a problem, and this one is.

Unlike the divisive silos we've constructed, where one generation accuses the other — the older labeling the younger as lazy and the younger dismissing the older as out-of-touch or rigid. This dynamic needs transformation. Moving forward, it's imperative that both boomers and zoomers work in tandem.

My work depends on knowing real India, not the 'exotic' stereotype.

80% of self-made billionaires we studied made their mark in mature, competitive markets. They weren't all 'exactly' new products that came out – they were maybe a variation of a business model or existing product that pleased the customer in a different way. Think of Howard Schulz with Starbucks, or Sara Blakeley with Spanx for example.