You can think of habits as a 'set and forget,' we set the habit, we set the behaviour, and we forget about the details. That frees up our brain to learn new things throughout the day.

There is no such thing as one-sided victory in diplomacy, perhaps in war there is, but not in diplomacy. You are always, or at least should always be, mindful of the other side.

The story is told sincerely, but the cumulative effect is misleading – a subconsciously organised trick.

We are first generation entrepreneurs, with middle class values, coming from middle class backgrounds, we never expected to be so wealthy! Our first reaction therefore is to share.

In business, you can drown in opportunity.

Policy-makers will have to do the two things which, more than anything, they avoid at all costs. Firstly Accept responsibility and be secondly… be honest…

I wanted to impart this fundamental philosophy that a person should endeavour to better the world, an aspiration divorced from monetary considerations. While some might contend that financial power is a prerequisite for effecting change, I don't subscribe to this belief.

99.9% of the time, you are not in a burning building- and that is precisely the time to think about what you would do in that 0.1% of time when it is on fire.

So when the economy's booming, banks are going to need 9.5% common equity, 11% Tier 1 capital, and 13% Tier 2 capital.

The layers of compliance that appear in companies are basically what the company does to protect itself against bad judgement. They build guardrails. At Netflix, we decided to flip that around – rather than building systems to protect ourselves from bad decisions, we built systems of judgement, systems that are optimised for the people who have good judgement.

I nearly died several times. I shared everything openly with everyone. I shared how my whole thought process and character had changed in that expedition, but also how my own purpose had completely changed. I was going to do everything I possibly could while I manage this platform to make it the cleanest business that exists.

There are situations that we could potentially change. However, due to habituation, we might not notice them as much. This also applies to societal issues like racism or sexism—because they've been present for so long, we might not notice them as much and therefore feel less motivated to address them.