Wisdom in fragments

Working with the world's best athletes forced us to build the most accurate technology, and not to cut any accuracy or performance corners. Pro athletes helped to remove the stigma around health monitoring and make it something aspirational instead.

A less experienced, less comfortable, version of myself would get angry and then realise they were angry. The meditative version of me can anticipate when I'm going to get angry- and then, it becomes a choice. Do you want to be angry? Or have a different attitude?

My identity, and that of the company, were one-and-the-same, and that's not just inaccurate, it's unhealthy. You don't want to be on the yo-yo of your company's wins and fails. You can keep doing the right things daily and getting 1% better every day, independently of how the business is performing!

The potential of wearable health monitoring is enormous, and under appreciated by a lot of society, because version-1 of wearables were – to put it politely – underwhelming. The health care industry spends a lot on curative costs… and if you shift the curative to the preventative, you can save a tonne of money and have better outcomes.

Positions are what people say they want, interests are why they want the things they want. In most deadlocked negotiations, people haven't really got down to understanding what's driving the other side.

Negotiation expert and co-director of Harvard's Program on Negotiation

I look at every negotiation as an opportunity to solve a problem between me and the other negotiator. They are not my adversary – I need them – and they need me.

Negotiation expert and co-director of Harvard's Program on Negotiation

You don't want to go into a negotiation thinking you will do A, B & C to get to D… you want to think about your goal – negotiation is not about reaching agreement, it's about meeting your objective as best as possible.

Negotiation expert and co-director of Harvard's Program on Negotiation

The more you're negotiating, the more you're staying at the table and engaging – the more information reveals itself. Value may be hidden initially because the other side doesn't know how to bring it up… how to share it with you without you taking advantage of it… as comfort builds, you gather information, and share it too, that becomes a critical part of the process.

Negotiation expert and co-director of Harvard's Program on Negotiation

Negotiation is really a life skill, and it's essential in this day and age.

Negotiation expert and co-director of Harvard's Program on Negotiation

I've done a few very-right things in my life that I'm proud of, and one of them was getting to know Joey and bringing him into the business. Joey was a gift, and we knew we shouldn't miss out on him.

Yes today sucked, but come back tomorrow, I'll meet you there. That means the world to somebody who doesn't feel like getting out of bed that day.

Community brings out the good… the encourager in people. You could be on a treadmill next to someone who's having a hard time, and it just brings it out of you.

At most gyms, if you don't show up, nobody cares, and that's the truth. I love gyms, but if you don't show up, nobody will call you, nobody cares, they just take your money and have one less body in the room. We were different, we cared, we wanted you to show up.

I grew up in survival mode. It was constant. I didn't know what to expect on any given day, what was coming, and I had to be strong enough to be ready for anything – to take it, hide from it, or dodge it. I had to have a strategy.

The microbiome is taking up space, so it is not letting the viruses and the bad bacteria come, adhere to the tissue and then grow. To conclude these are the two mechanisms. It's very simple.

The oral care industry and oral products is mainly made out of three or four companies that control 90% of oral care products in the world. All multibillion-dollar, multinational companies. I don't think these companies are stupid. They are run by very intelligent people, but I think the premise has been wrong.