There is a famous Iraqi idiom which states that if you think your opponents can eat you for dinner, then you'd better eat them for lunch. If your opponent is too big and powerful to eat you right-now, you'd better eat them for lunch before they eat you. Commitment problems from our opponents lead us to act, and that's another reason why rational man can go to war.
— Christopher BlattmanI'm particularly interested in the human propensity to copy behaviours that lack any kind of knowable causal structure. This is how we learn arbitrary conventions—and I think it originates in a distinctively human way of building group identities. I describe ritual actions as causally opaque. We engage in this kind of behaviour even more enthusiastically when we're anxious about being excluded or left out.
We are the same people, physically: today, we have no additional neurons, no better wiring. But our tools for thinking – our ideas, hypotheses, theories, models – are marvellously improved. The only reason we are better at thinking and doing things now is that we accumulate knowledge and pass ideas and information from one generation to the next.
I completely appreciate that people think social media is a waste of my time, but spending all day being obsessed with our customer, interacting with them in every way that I can, answering every question, trying to understand everything that I can about them, matches everything that we do and everything that we produce.
These unprecedented floods demand unprecedented assistance.
Look at something like Uber... on balance- it's still a taxi service! In the end, what they designed was a different way to connect customers and a service provider using technology, leading to a better experience for both.
It is essential that the public knows how deeply science and technology affect their lives. A lot of the decisions that will impact our future are underpinned by science, and whilst sometimes these decisions are made by governments – who are elected and hopefully transparent – many are made by corporations who are not generally accountable to the public.
If you care enough about something, as opposed to writing a cheque and letting someone else do it, or bitching about the problem, I say… 'you know what? If I care enough about something? I'm going to go out and do it…' that means I'm giving one of the most valuable things I have… my time. In life, you can always make more money and get more of everything- but one thing you can never get back is the time you give.
You have to keep your business in what Jeff Bezos calls day one state. You have to keep your business on its toes, you have to be high energy, and push your people and business to do better. Never let them fall into complacency, into a day two business state. They'd rather always keep them young, energetic, on their toes and hungry.
Stories help us to develop cognitive flexibility, strengthen our epistemic muscles. It is an intellectual growth but also a spiritual one. It changes us deep inside. Stories rehumanize those who have been dehumanized.
There were large segments of the population with tremendous talent, who were being overlooked and underestimated because they didn't have the right 'pedigree.' – These individuals had fabulous business ideas and were genuinely going to change the world as they were solving real problems.
I don't believe there's a universal formula for success—I can only share what worked for me, which was driven by enthusiasm for new ideas. What I value most in people is enthusiasm—not passion, which I find overused—but genuine enthusiasm to see opportunities and act upon them.
We really overvalue work, and undervalue fun, play and life. We've made work our highest calling and made hours worked rather than output the key performance indicator.