It's very clear that the sole purpose of business is not just to make money for shareholders, but actually to look after their employees, their communities and their society. Businesses play a role in society, and they have a voice which they have to use. Silence is not an option.

A particular individual trait that has piqued my interest through research is intellectual humility. Embracing the possibility of being wrong enhances

It took me a long time to figure out that the sensation I was having was anxiety- it's a real, physical, feeling that manifests within you. It's so much more than just being 'in your head' it's your whole body.

You cannot get rid of identities, but you can reform them. You can take a form of identity that's been historically associated with repression and hierarchy, and make it more egalitarian – that's what we've been trying to do with gender.

All the talks I give are about failure, how hard it is, how much this job kinda' sucks and genuinely how tough it is. People often go into this world thinking it's all roses, and it's not.

Today, policies are sold to us largely on the basis of fear, or fear mitigation: from immigration to climate change, from health services to defence. It's less about promoting a progressive vision of the future and more about playing to our fears of what might happen if we don't toe a particular line.

You have to be your own hero; that doesn't mean sticking your head up your own ass- but being accountable for who you are as a person and finding strength from within.

Quantum mechanics is the most radical break in our thinking of reality that we have ever encountered. Quantum mechanics comes along and says that whole experience is misleading, and that the best you can ever do is to predict the probabilities of outcomes.

It certainly plays a much bigger role than was ever intended to. A number of financial institutions and contracts rely on LIBOR as the benchmark by which other rates are set. I don't think it was ever intended that LIBOR would play such a central role between so many institutions and contracts.

Strategy is, in large part, institutionalised belief. The question is whether your organisation has any mechanism for examining those beliefs — or whether they're just the water everyone swims in, invisible and unquestioned.

Taoism speaks to the interconnectedness of the universe, and how everything and everyone has an impact on everything and everyone. Governance must widen its' perspectives to think about the implications, and ramifications, of business in society.

The greatest risk often lies in people's biased perceptions of risk itself. The challenge is: how do you debias risk when everyone's perception of it is inherently biased?