“Polarisation presents as a spectrum where people go from disagreeing with each other, to disliking each other and eventually to dehumanising each other. We know that the most important thing it takes to prevent dehumanisation is systemic, regular face to face interaction with the people that might otherwise be dehumanised.”
— Ngaire Woods
Director of the Blavatnik School of Government at Oxford University

The quote archive

Business

A growing archive of 3,000+ moments, drawn from every interview.

Either as a startup founder or a venture capital investor, you should not care about what others believe to be exciting or overhyped. Do your own primary research and make up your own mind.

— Alfred Lin

Fundamentally, it's really hard to work on intellectual and complex projects collaboratively. Complexity is underestimated, even by the people who are in the thick of it.

— Stewart Butterfield

Co-Founder of Slack, Former CEO & Creator of Flickr

I would love to say that we knew all the answers in advance, but the truth is that we discovered our product and opportunity, rather than planning for it.

— Stewart Butterfield

Co-Founder of Slack, Former CEO & Creator of Flickr

That's what entrepreneurship is all about–experimenting and finding a way of achieving some goal in the context of business. It's something I've always found fascinating.

— Stewart Butterfield

Co-Founder of Slack, Former CEO & Creator of Flickr

Something as small as a affordable ticket can make a huge difference to how someone in the community perceives a club… and ultimately, this perception, this brand is what generates more value and revenue for the club.

— Vincent Kompany

Manchester City Captain & Belgian Football Legend

In football, even though your revenue comes from a source that's linked to your core business, it's not your core business. The core business of any club is simple, to have success on the pitch.

— Vincent Kompany

Manchester City Captain & Belgian Football Legend

As a player, you are your asset. You have to manage and keep your performance- as an athlete- at the highest standard. This is key…. after all, you can't market something that's not working or performing well.

— Vincent Kompany

Manchester City Captain & Belgian Football Legend

In business, you get incredible highs and lows… and it can take a decade of work before you start to see the story, and so having peer networks around you helps you realise other people have been through this.

— Scott Farquhar

Co-Founder of Atlassian & Technology Entrepreneur

I started my entrepreneurship journey straight out of college, and at the time my goal was simple. I didn't want a real job, and I didn't want to wear a suit…. Anything more than that was a bonus.

— Scott Farquhar

Co-Founder of Atlassian & Technology Entrepreneur

The 'Silicon Valley' mindset is one where you race ahead and build technology, and if people adopt it and use it, you scale. Success in this mindset is measured in terms of numbers of users, revenue and valuation. How do these measures illustrate social good though?

— Mitchell Baker

CEO and Chairwoman of Mozilla Foundation and Mozilla Corporation

Another hugely common mistake is optimising your business for investors, and not customers and employees.

— Rand Fishkin

Founder of Moz, SEO software company and industry thought leader

If you are able to share the things you're scared people will find out? That's real transparency, and that's how you earn the trust that transparency can bring, but if it doesn't feel uncomfortable, it's just marketing.

— Rand Fishkin

Founder of Moz, SEO software company and industry thought leader

One of the biggest myths in startup-land is this idea that the pinnacle of startups is building a venture-scale company, backed by venture capital, growing exceptionally fast and being OK with high failure rates as a result; in other words, returning a significant amount of capital to an investor rather than any other outcome.

— Rand Fishkin

Founder of Moz, SEO software company and industry thought leader

In a geopolitical recession, suddenly the biggest macro risks are by their nature political. And you focus less on growth and more on stability and resilience, and that's a problem because the free market model tells you 'don't focus on resilience and stability, focus first and foremost on growth and everything else will take care of itself'.

— Ian Bremmer

Founder of Eurasia Group & Political Risk Analyst

Much of the pushback against science is related to a distrust of the establishment and of multinational corporations and their profit motive. It's easy to spread fear; as humans we're very tuned and sensitive to it.

— Venki Ramakrishnan

Nobel Prize Winner in Chemistry for Ribosome Structure Studies

Criminals are not looking for challenges, but opportunities. Every breach I've been involved with comes down to the fact that someone in the company did something they weren't supposed to or failed to do something they should have done.

— Frank Abagnale

Notorious con artist and impostor who inspired the film "Catch Me If You Can