“Alibaba's vision statement includes a mention of how long it wants to last, and that is specifically 102 years. Jack Ma wanted Alibaba to be the only internet company that spanned three centuries.”
— Brian A. Wong

The quote archive

Business

A growing archive of 3,000+ moments, drawn from every interview.

If you're loosening the controls you've established simply because this person's exceptional skills or accomplishments bring you pleasure, you're encountering your first significant red flag. It's a major one that shouldn't be ignored.

— Kelly Richmond Pope

Forensic Accountant & Professor; Expert on Corporate Fraud and Whistleblowing

The accidental perpetrator is a team player. Their involvement in misconduct isn't driven by personal greed, but could result from simply following orders from higher-ups, a commitment to their team, or an unwavering loyalty to a CEO or CFO. However, such blind obedience could inadvertently lead to involvement in fraudulent activities.

— Kelly Richmond Pope

Forensic Accountant & Professor; Expert on Corporate Fraud and Whistleblowing

There are individuals within organizations who seem untouchable, be they extraordinarily successful salespeople or powerhouse CEOs. These individuals often appear to be above the rules, even above the law. They're given latitude due to the exceptional value they bring to the organization.

— Kelly Richmond Pope

Forensic Accountant & Professor; Expert on Corporate Fraud and Whistleblowing

The conversation I want us to have is, 'This could be any one of us.' Frequently, when we point out 'them', we're referring to the corporate, narcissistic, aggressive, high-achievers, often the deliberate culprits. Their stories pervade our movies and crime podcasts, enabling us to distance ourselves because we can't necessarily identify with their actions.

— Kelly Richmond Pope

Forensic Accountant & Professor; Expert on Corporate Fraud and Whistleblowing

This approach initiated a trend that endured over the years, leveraging the power of peer pressure. It transformed each young owner of UGG boots into an ambassador for our brand, proving to be an incredibly potent marketing strategy.

— Brian Smith

I realized then that I was inadvertently alienating our core audience — the surf community. Despite their understanding of the UGG brand, our advertising was sending the wrong message. This was when I truly grasped the essence of branding, advertising, and marketing.

— Brian Smith

The most challenging phase for any entrepreneur is when the business hits the $1-2 million mark. At this point, your business is too large to be small, yet too small to be big. You find yourself in need of a CFO or someone with a deep understanding of your business, but you can't afford either.

— Brian Smith

This single revenue source, within less than ten years of its existence, has empowered women to such an extent. This clearly shows the significant influence and impact it has had on these women's lives, on female representation, and on the power that money wields.

— Stephanie McNeal

This pattern of thinking, unfortunately, has bred a considerable amount of mediocrity within businesses. It's time to reassess these beliefs to fully leverage human potential, transforming not only our businesses but also the lives of those who contribute to their success.

— Zeynep Ton

MIT Professor & Author on Retail Operations & Low-Wage Work

My research over the years has made it clear that companies pay a high price for maintaining low wages, primarily in the form of employee turnover. This turnover can account for 10-25% of a company's total expenses, in relation to payroll in a common setup, with some cases even witnessing figures as high as 45%.

— Zeynep Ton

MIT Professor & Author on Retail Operations & Low-Wage Work

Firstly, pay has to be high enough to give people agency in their own lives and secondly, humans have to be treated like humans. Those are the minimum conditions for good jobs – there also needs to be a career path that enables people to learn and grow in their jobs.

— Zeynep Ton

MIT Professor & Author on Retail Operations & Low-Wage Work

When our original participants reached approximately 80 years of age, we asked what are your greatest sources of pride, and what are your deepest regrets? The predominant regret was the disproportionate time spent working and the inadequate time spent with loved ones.

— Robert J. Waldinger

Director of Harvard Study of Adult Development & Psychiatrist

Typically, when you ask a business person about their progress, their immediate response tends to revolve around growth figures – 'We're 20% up from last year' – under the assumption that growth equates to robustness and sustainability. However, empirical evidence doesn't support this assumption.

— Professor Alex Hill

A pervasive sentiment among high-performing organisations is the fear of failure. I sought the opinions of numerous high performers on who they admired or found interesting and surprisingly, none mentioned a business.

— Professor Alex Hill

Undeniably, joining a flourishing company vastly differs from joining a struggling one, just as there's a significant contrast between building a company with the intention to sell and constructing one with the goal of passing it on.

— Professor Alex Hill

I realised that my passion lay in the realm of high performance, irrespective of the context, and the sustainability of such performance was a fascinating query. This question is invariably present in the minds of leaders in great organisations.

— Professor Alex Hill