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Older generations give their trust to experts and influencers based on who and what: credibility, qualifications, and institutional affiliations. Younger generations, by contrast, trust based on how someone makes them feel.
— Rachel Botsman
Author & Leading Expert on the Sharing Economy & Collaborative Consumption
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Being able to trust is actually what makes us human. It's a very innate thing. And often, distrust and mistrust are learned behaviours that start to set in around the age of four.
— Rachel Botsman
Author & Leading Expert on the Sharing Economy & Collaborative Consumption
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You feel like a product when you're on these things. You feel like you're selling yourself. But what's amazing is that when you get people in person, actually interacting, much of the time they don't do that same optimisation, especially if you give them just a few nudges.
— Paul Eastwick
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Data is showing that the amount of information we're sending them without hope, and the ratio of hope versus negativity, is shutting down the next generation, which is terrifying. They're like, 'Oh my gosh, what's the point? The fire is too big.'
— Ben Lamm
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What happened was that people saw their place going down while London was booming. They started to blame each other. We retreat into polarised blame games, and that is very common.
— Paul Collier
Economist specializing in poverty, conflict, and development in Africa