I learn every single day from my girlfriend, my family, from graduates coming into the business… I try to learn relentlessly.

You need to hire people who are smart, ideally smarter than you. There's a reason Google, Apple and their peers are filled with PhD's. The smarter your team (whether academically, or in experience) the more they will deliver.

In my role, I assess new investments and innovations not just through financial lenses but also considering their societal and environmental impacts. This broader perspective is a key difference from the shareholder-centric approach. Another notable distinction is the focus in Silicon Valley on technological superiority, whereas in Japan, there's an intense emphasis on delivery quality and the customer and employee experience.

The evidence is that 50% of young heroin users who are under 19 will die by the age of 50. It's a terrible danger. People with alcohol problems have got a full 400% increase in expectation of death, than people without alcohol problems.

When you start- the thing that you start with is almost never the thing that becomes successful. Lo-and-behold, in April 1998, when we finally launched this company – they were right, it didn't work, it was a terrible idea.