Wisdom in fragments

You cannot expend more energy than you can consume. That's a fundamental law of physics. If you do, you starve, you die, and you remove yourself from the gene pool. Biological systems have therefore been under enormous selective pressure to develop highly efficient intelligence.

Think about a rabbit sitting in a field. If that rabbit saw a hawk circling above and decided to wait for the back-propagation step before responding, it would be dead. It has been eliminated from the gene pool. The better you model the world, and the faster you can act on that model, the more likely your genes are to survive.

The brain is definitely not doing computation in the purest sense. We are not crunching numbers in binary ones and zeros in our heads. When people ask me how our system compares to an NVIDIA GPU in terms of FLOPS, I tell them they're asking the wrong question. A more important question is: what are your inputs, what output do you want, and how intelligently can the system get from one to the other?

I think intelligence is best understood as an entity that has the ability to improve a metric through repeated exposure over time. By that definition, machine learning algorithms are learning systems — they get better with more data and more exposures. A dog is a learning system. A cat is a learning system — you teach it a trick, reward it a few times, and it just does it from there on. And humans, of course, are the ultimate example of a learning system.

If you get the culture right, most of the other stuff — including building your brand to be about the very best customer service — will happen naturally on its own. But if you don't get the culture right, then you're not going to accomplish any of the other stuff.

CEO of Zappos & Pioneer of Company Culture & Happiness

Our philosophy has been about trying to control the entire customer experience. A lot of people, when they think about branding, they think about advertising and marketing. But we actually don't do any advertising or marketing. Instead, we invest all of that money into the customer experience, and then our customers do our marketing for us through word of mouth.

CEO of Zappos & Pioneer of Company Culture & Happiness

The vision for Zappos was for it to be about the very best customer service and for the Zappos brand to be synonymous with the very best customer service. In order to do that, we had to build a culture where employees genuinely wanted to provide great customer service — where it wasn't a department, but a way of being.

CEO of Zappos & Pioneer of Company Culture & Happiness

We've actually gotten rid of all people managers. We don't have a single person whose job it is to manage or tell someone else what to do. Instead we've organized the entire company around work that needs to get done, and then people can have multiple roles across multiple circles, and there's a bunch of other rules and processes.

CEO of Zappos & Pioneer of Company Culture & Happiness

We formalized making sure that the company culture and the employee happiness was priority number one, and everything else — including profits, revenue growth, and so on — was a byproduct of getting the culture right. Because our whole belief was that if we get the culture right, then most of the other stuff, including building our brand to be about the very best customer service, will happen naturally on its own.

CEO of Zappos & Pioneer of Company Culture & Happiness

The most common misunderstanding is that the Arctic is just a frozen wilderness with a lot of ice and glaciers and a few polar bears roaming. On the contrary the Arctic is a very diverse part of our planet with multiple resources and economic opportunities, the home for over four million people of different nationalities and diverse ethnic origin.

Former President of Iceland (1996-2016)

We must remember that about one-quarter of the planet is under the control of the indigenous communities of Latin America, Africa, Asia, and the Arctic. Quite frankly, we will never be able to deal with the challenges of the 21st century unless we engage and empower indigenous communities around the world.

Former President of Iceland (1996-2016)

The old diplomatic model where only representatives of states have a formal role cannot work in today's world. We need open, democratic platforms that allow everyone to participate – it could be a young activist or a business leader, it could be a scientist or an indigenous leader.

Former President of Iceland (1996-2016)

The term Arctic itself is misleading. It sounds like a region. It is in fact a big part of the planet of continental size. If you add all the Arctic areas up – Alaska, Canada, Greenland, the Nordics, and Russia – it's almost the size of Africa. Imagine if it was only 30 years ago when we discovered Africa!

Former President of Iceland (1996-2016)

The ice is neither left nor right, it is neither Republican nor Democrat, it is simply melting. The consequences of the sea ice melting are enormous and will be felt everywhere from Texas to China.

Former President of Iceland (1996-2016)

There's also of course this huge army of paid trolls (like Putin's) who can be hard to spot, but definitely there, whipping up hate and confusion just because it's part of the Russian state process to do that.

British comedian, writer, and television personality; co-founder of Fantasy Football League

Online trolling and abuse is a real problem now. A lot of people who want to express an opinion now are fearful that they'll get piled-on. And there's no real immunity from it: Zadie Smith's brilliant New Yorker story 'Now More Than Ever' is really an expression of her terror of the arbitrary possibility of being judged by a moralistic internet pile-on, of being as they say cancelled.

British comedian, writer, and television personality; co-founder of Fantasy Football League