“We formalized making sure that the company culture and the employee happiness was priority number one, and everything else — including profits, revenue growth, and so on — was a byproduct of getting the culture right. Because our whole belief was that if we get the culture right, then most of the other stuff, including building our brand to be about the very best customer service, will happen naturally on its own.”
— Tony Hsieh
CEO of Zappos & Pioneer of Company Culture & Happiness

The quote archive

Economics

A growing archive of 3,000+ moments, drawn from every interview.

Research has shown that when you compare the effect of a 1% change in unemployment rate and 1% change in the inflation rate; a 1% increase in unemployment has a bigger impact on people's happiness than a 1% increase in inflation.

— Richard A. Easterlin

Economist known for the Easterlin Paradox on income and happiness

Happiness is a measure that reflects the success with which people achieve their personal objectives of living levels, happy and healthy families and satisfying work.

— Richard A. Easterlin

Economist known for the Easterlin Paradox on income and happiness

GDP and GNP shouldn't be scrapped, they're of value, but they don't even give us an indication of economic well-being let alone individual well-being

— Richard A. Easterlin

Economist known for the Easterlin Paradox on income and happiness

Kuznets (who developed the measure) was highly skeptical about the assertion that all government spending contributed to people's economic well-being. He wanted the measure of output to be more relevant to people's well-being and he lost-out on this argument to the UN and partner economies of the USA.

— Richard A. Easterlin

Economist known for the Easterlin Paradox on income and happiness

He developed national income measures which were then taken-up by the UN and governments as the accepted measure of economic performance. The standardisation of this measure by the UK was ultimately what engendered it's adoption as the criteria of economic success.

— Richard A. Easterlin

Economist known for the Easterlin Paradox on income and happiness

Transport, natural disasters, the distribution of resources, globalisation – engineers and inventors have the traits and skillset to solve the problems the world faces today. And therefore have the potential to impact the world and economy.

— Sir James Dyson

Inventor & Founder of Dyson Ltd, Bagless Vacuum Pioneer

Your corporate's social responsibility is to win. You cannot be generous from an empty wagon! This nonsense about giving when you're broke is ridiculous. Corporate responsibility, first and foremost, is to win. You can then take those resources from winning and allocate them as you see fit. That's not a popular statement, but it's the truth!

— Jack Welch

Former CEO of General Electric; Pioneered "Jack Welch Management" Techniques

The EU needs reform. Countries have transferred jurisdiction over legislations to a centre that makes decisions in somewhat of a vacuum, featuring a European Parliament that cannot itself initiate legislation. We have a paradox therefore where national parliaments give certain powers to the centre, without being compensated through the creation of an essential federal sovereignty; this is ineffective, and denying this is not helping us debate what is wrong with the EU and how to fix it. We need to work together as nations to reform and democratise EU institutions.

— Yanis Varoufakis

Greek Finance Minister during eurozone debt crisis negotiations

Countries trade with each-other, and trade is in the context of goods, services, labour and many other things. They trade with each other because they're different, and have different tastes and preferences, different attitudes towards risk, different technological frontiers, different resources, different climate and ecologies and so on. It's differences in tastes and preferences, resources and technology together with ways of thinking (manifesting in managerial and design differences) which are the reasons countries benefit when they trade with each other in goods, services, finance and labour.

— Catherine Mann

I'm surprised that people argue that economic integration causes a loss of identity. In fact, countries get the benefits of their own country (whether it be food, types of goods, technologies) but in-addition, they get the benefits of all the things other countries produce too. Economic integration doesn't remove a country's identity, far from it… rather the range of products, services, instruments and intellectual processes available increases. You keep what you have and add things from abroad. This is not reducing identity, but expanding it.

— Catherine Mann

Well, do you remember those Venn Diagrams from school? Those overlapping circles to represent what two things do and don't have in common? The overlap of these two is incredibly fertile territory and this is exactly where businesses in the U.S. and UK see each other – places where they both need to do business and want to do business.

— Matthew W. Barzun

U.S. Ambassador to Sweden, France, and the United Kingdom

We've entered the age of Peak Water - where the easy sources are already being used and future supplies will be harder to find, more expensive to develop, and come with greater environmental and social costs.

— Peter Gleick

Hydrologist & water security expert; founded Pacific Institute

We have enough water on this planet for everyone's needs, but not for everyone's greed. The crisis is fundamentally about distribution, access, and governance - not absolute scarcity.

— Guy Ryder

International Labour Organization Director-General from 2012 to 2022

By founding my own charities, I solved that problem. Charity occupies around a third of my life, it's a big challenge and a big responsibility. Around eight years ago, I decided to donate at least half my wealth to charitable causes during my lifetime or upon my death.

— John Caudwell

Billionaire British entrepreneur and founder of Phones 4u mobile retailer

In today's climate, and over the past 5-7 years, people have been building financial arbitrage machines not actual companies. Most people's behaviour is more predicated towards raising the next round of financing rather than building towards a profitable company. We're going to have a massive crash and 90% of the people will go back to working at Bank of America, Chase, GE and companies like that- and the people who are good enough will continue to build businesses.

— Gary Vaynerchuk

Serial Entrepreneur, Author & Digital Marketing Strategist

I would not have believed anyone if they had told me that within eighteen months I would have lost 99 per cent of my $4 billion fortune and would be pursued almost to the brink of bankruptcy by seven major banks… I would have found it impossible to contemplate that I would be treated like a pariah in my home country, saddled with $1 billion in debts and hated as a man who had supposedly almost single-handedly brought down an economy. But that is exactly what happened…

— Thor Björgólfsson

Icelandic billionaire businessman and former chess player