Business

From there; one thing led to another. I ended up doing a TV show that never saw the light of day, and then a series called Hum Paanch for about a year and a half. I got into a few attendance issues at college, and had to quit that – but ended up doing ads.

Indian actress known for critically acclaimed roles in unconventional films

Before we came to market, everything in retail was about how cheaply you could pay your employees- and unfortunately, particularly women. There was an attitude in retail that said, '... well, your female employees are just going to get married, have children at 23 and leave, so why invest in them?' The reality of the world was that 60% of university graduates were women- and most women were having children later, entering professional careers.

Founder of Lululemon Athletica, Canadian entrepreneur and philanthropist

Our number one instinct is survival, followed by reproduction. People started to realise that if they took care of themselves, they would live longer, have better sex and have healthier children. The mission of my family, which ended up being Lululemon, was for people to be able to live healthier, longer, and more fun lives.

Founder of Lululemon Athletica, Canadian entrepreneur and philanthropist

My fun statement is that if I see the same thing, three times in one week, from disparate news or information sources, I have to move quickly as it's a trend that's likely to happen.

Founder of Lululemon Athletica, Canadian entrepreneur and philanthropist

Until James DeGale won a World Title, no-one who'd won a gold medal for Britain in the Olympic Games had ever won a professional World Title, which is quite amazing when you think about that. Think of the guys that didn't even get to the Olympic Games like Naseem Hamed, Nigel Benn, Eubank, Joe Calzaghe, Tyson Fury, Ricky Hatton. Sometimes the greatest boxers get overlooked- or maybe it's because of whoever is picking the amateur team… or maybe there are politics involved…. Sometimes you may just come across guys who are hungrier!

Founder of PostSecret, anonymous confessions project & book series

I got into boxing promotion by accident. One of my cousins was a boxer, so I used to go watch him fight as an amateur and then when he turned pro. He had a fight, I went to watch it… he got beat and had a return match… he beat the guy… they had another match, but they wanted to pay them crap money. I went to the meeting, turned around and said, '…I don't need you, we'll promote it…' I don't know why I even said that! The next minute, I was in the promotion business and helping to get this thing together; I got bitten by the bug, and it went from there.

Founder of PostSecret, anonymous confessions project & book series

All you've got to do is- to their face- call yourself every name that they are harbouring about you, it's that simple; it means you're demonstrating understanding. Whatever adjective from your culture best describes the worst possible name they could think of for you- all you've got to do is look them in the eye and say you feel I am – that's super simple, right? The thing is, it may sound easy- but it's hard to do- but if you can do it- it can unlock a situation in a heartbeat.

Former FBI Hostage Negotiator & Author of "Never Split the Difference

Mirroring is a crazy skill, it's so insanely effective. If you explain mirroring to people, they're like nah, that shit'll never work – but it's huge. Just repeating the last 3 words of what someone said or picking out 1-3 words from the middle of the statement, can get you the outcome you need. Using mirroring, you feel like you can work Jedi mind tricks!

Former FBI Hostage Negotiator & Author of "Never Split the Difference

Control and leverage are two-dimensional concepts that can lead you to leaving money on the table. By trying to get control you can drive deals away but if you know that the other side is control-oriented? You can get all the leverage by saying, 'wow… you're so powerful, you're in charge… you have all the leverage…' and once you know that's what turns the other side on? You can get them to give you want ever you want!

Former FBI Hostage Negotiator & Author of "Never Split the Difference

You are as good as your highest level of preparation in any negotiation. In any negotiation, you develop trust by putting in time where you don't have any skin in the game; that means you need to watch negotiations happen- and get a feel for how it's done. You can't just throw yourself in at the deep end and hope you can swim.

Former FBI Hostage Negotiator & Author of "Never Split the Difference

I'm constantly bemused when I hear about some amazing energy or agricultural company that is for profit, but works with low-income people and a non-profit leader says, 'you know Jacqueline, charging people who are poor is immoral…' – you know what else is immoral? 700 million people who have no electricity.

Founder of Acumen Fund & social entrepreneur focused on global poverty alleviation

I went from knowing the value of a dollar to forgetting the difference between $10,000 and $30,000 because everything was expensive. I certainly I got hoodwinked sometimes: people would Google me and the business and charge me astronomical prices.

Founder of Nasty Gal & Author of "#GIRLBOSS

Success means having a lifestyle that I enjoy. It means slowing down, enjoying what I do, and having as few stakeholders as possible. I don't want a bunch of investors. I don't want a ton of employees.

Founder of Nasty Gal & Author of "#GIRLBOSS

We've ended up with organizations that are less capable than the people inside them- which is a little ironic when you think about it. Research shows that 89% of people are happy with the actual tasks of their work yet are frustrated with the work-environment- they are bothered by how they're managed not what they do.

Management theorist & author who revolutionized strategic thinking

In large organizations, a small group of leaders can hold the organization's capacity to change hostage to their own personal willingness to adapt and change – they are the gatekeepers – and even if they have the best will in the world, there simply will not be enough of them to deal with the complexity that we have in the environment around us.

Management theorist & author who revolutionized strategic thinking

We've had hierarchical and bureaucratic structures as far back as we can go in human history. The Chinese civil service goes back to at least 2000BC and militaries have always been structured as hierarchical. Modern bureaucracy is a mash-up of two ideas. Firstly, the command and control structures which have been core to organized human activity for millennia and secondly, the principles of industrial economics.

Management theorist & author who revolutionized strategic thinking