“This principle demands careful consideration of protection that must be given to civilians and civilian property, balancing military objectives against foreseeable collateral damage. This balance cannot be made by a formulaic algorithm – there isn't one – but by human judgment.”
— Sir Geoffrey Nice KC
Prosecutor of Slobodan Milošević at the International Criminal Tribunal

The quote archive

Business

A growing archive of 3,000+ moments, drawn from every interview.

If those assets are not being productively converted into goods and services that make the world a better place, it's a missed opportunity. Over the past half-century, we've standardised on a 'way' to do things – and that's clearly flawed but continues. We need managers and leaders to up their game if we're going to hope to tackle the environmental, inequality and other crises we face.

— Roger L. Martin

Management theorist & former Dean of Rotman School of Business

We must stand up and say that a business model based on secretly tracking us in order to find, and exploit, weaknesses in our attention is not acceptable. It's immoral.

— Johann Hari

Journalist and author known for books on addiction and depression

I'm not about legacy, I sweat the small stuff and don't think too much about the big picture. I don't have big lofty goals, I just have goals I can execute, and sometimes experiments I run.

— Bethenny Frankel

Reality TV Star & Founder of Skinnygirl Cocktails Brand

You don't have to choose a business that's going to drown you, be a treadmill, or suck you underneath. You can start slow, make a bit of money and then double down. You don't have to risk it all at the beginning. Start slow… make a bit of money… make a bit more… then you're playing with the house's money.

— Bethenny Frankel

Reality TV Star & Founder of Skinnygirl Cocktails Brand

People get stuck in the plan… the program… what they need to pack for the journey… my view? Just get in the goddam car and get driving. Things will go wrong… plans may go half-cocked… you're not an idiot, you're not going to burn money… just be smart and get driving.

— Bethenny Frankel

Reality TV Star & Founder of Skinnygirl Cocktails Brand

The fruit of addiction to success is redefining yourself in terms of one activity. When you take that away, there's a deep loss of identity. To the striver, that addiction is success. It activates the same neurobiology and dopamine pathways as alcohol or drugs.

— Arthur C. Brooks

Social Scientist & Author on Happiness, Meaning, and Conservative Values

The world is lying to you. It tells you that in 10,000 hours you can become excellent at what you do and that your strength will never wane. That is a complete, utter, falsehood. At some point, the greatness that came to define who 'you' are will wane.

— Arthur C. Brooks

Social Scientist & Author on Happiness, Meaning, and Conservative Values

The real important fact is that consumers would rather choose a sustainable product or service from a transformed business over others. The young people are going to have to live in that future, and they are not part of the solution because they are not at the decision table and hence are increasingly voting with their money.

— Hakan Bulgurlu

Most leaders are running human organisations, not financial organisations. This means they need to understand how to motivate, inspire and organise people first rather than capital first. This requires a set of skills that traditionally have not been taught in business schools.

— Alan Murray

Editor of Fortune Magazine & Wall Street Journal columnist

Today, information is omnidirectional – you have to respond to it immediately- and you have to empower people, in the field, to make decisions, or you will fail. Leaders today are far less involved with telling people what to do, and much more involved with setting goals and providing guardrails.

— Alan Murray

Editor of Fortune Magazine & Wall Street Journal columnist

Social media has decreased distance and that means that we are just as passionately bothered about things on the other side of the world, as we are things in our home town. Social media transparency has had, and is having, a huge impact on stakeholder visibility.

— Alan Murray

Editor of Fortune Magazine & Wall Street Journal columnist

Bill Gates spoke at Davos in 2008, about the need for creative capitalism. Michael Porter started talking about shared value capitalism, John Mackey of Whole Foods started talking about conscious capitalism and Marc Benioff started talking about compassionate capitalism. It was the beginning of a time when everybody felt the need to put a modifier in front of the word 'capitalism,' it was clear the incumbent version wasn't working as well as it could.

— Alan Murray

Editor of Fortune Magazine & Wall Street Journal columnist

If you look at the balance sheets of Fortune 500 companies 50 years ago and today, 50 years ago, 80% of the value was physical stuff. Today, more than 85% of the value consists of intangibles. Companies must become so much more now that their value comes from their ability to inspire, drive and organise human beings.

— Alan Murray

Editor of Fortune Magazine & Wall Street Journal columnist

Instead of saying 'I'm a technology entrepreneur…' you might say, 'well, I run a technology business, but I love philosophy and playing the piano…' the person you're speaking to now has a few more dots to connect! It takes active engagement in conversation to do this – you can't be passive and on autopilot.

— Christian Busch

When we show our vulnerabilities, what we are insecure about, we are more transparent in how we lead, this is what unlocks cultures of inclusion, empowerment, agency, and psychological safety. We signal to our team members, 'you can trust me' and as a leader, it is vital we show up more authentically.

— Ritu Bhasin

Canadian actress known for role in "Quantico" TV series

When we perform, it feels humiliating, exhausting, demoralising, exclusionary to do. When we mask, conform, and hide aspects of who we are, it actually hurts and damages us in the end. The adapted self willingly, happily chooses to adapt, to adjust our behaviour to meet our needs and the needs of others.

— Ritu Bhasin

Canadian actress known for role in "Quantico" TV series