The idea of time as something distinct from us, which we are then having to fight and struggle with all the time would simply not have existed to the mediaeval English peasant, who would have existed much more in what anthropologists call 'task orientation'.

Only the educated are free.

The silver lining of this pandemic in the last couple of years is we have realised that culture is not relegated to an office, it's agnostic of a physical office. It is how we work with each other.

The starting point is to realise that brand, in whatever type of organisation, is the most important and sustainable asset you've got. People may leave or die, buildings may dilapidate or fall down, products and services may become obsolete… The thing that lives on is brand.

Performance is a mental construction. You have to be present in your own body and mind, and when you achieve that presence, you can transcend physical and mental limitations.

Ultimately, there are no values in the secular world that can replace the complete happiness people find in the vision of the face of God.

That's what entrepreneurship is all about–experimenting and finding a way of achieving some goal in the context of business. It's something I've always found fascinating.

If those assets are not being productively converted into goods and services that make the world a better place, it's a missed opportunity. Over the past half-century, we've standardised on a 'way' to do things – and that's clearly flawed but continues. We need managers and leaders to up their game if we're going to hope to tackle the environmental, inequality and other crises we face.

Human intelligence is, for want of a better phrase, a degree of magnitude greater than the intelligence of a Paramecium or, better, of a Chlamydomonas; but the difference is just quantitative and not qualitative.

The irony is that the more passive aggressive you are, the more your relationships will get damaged, much more so than if you were just honest. Passive aggression is infuriating when you're dealing with it. It can feel like shadowboxing!

This is an ultra-competitive category, and that means that there's real value being created. If nobody shows up to the party, it's probably not a great party. When it comes to staying competitive, I've always focused on the customer and worked backwards from there.

The more dots you give your brain, the more of them it will connect!