From 600+ conversations with the world’s leading thinkers.
Any time you get angry, frustrated or disappointed, it's worth remembering that those emotions are just a first draft. You would never publish a draft version of your blog, right? The same is true of emotion- a lot of people just go ahead and 'publish' – internalising how they feel – without stopping for a second and thinking that maybe they ought to do a revision.
There is no business without creativity. And I think we have a lot of examples of great organisations that didn't want to be creative. Kodak is a good example, they didn't want to see the digital world! Creativity for me is the first condition to establish yourself as a leader in whatever you do in life.
Your readers may be disappointed, but there's only one thing I would suggest they do. Find three other people and meet regularly- once a week on Zoom. Hold each other to account, the end. Either you're willing to do that or you're not. If you're willing to do that, it will change your life.
My wife Freada coined a phrase, distance travelled. We're very interested in where somebody started in life, and what hurdles and barriers they have already overcome in their journey – and how that grit has got them to where they are now.
I give all of you permission whereby, if I change the way I behave, my beliefs, the way we are going, I give you permission to hit me in my face, you need to bring me back to reality.
You have to go into a very quiet place in your mind, away from the noise of the world, the noise of doubters, insecurities and your own self. You have to quiet your disbelief and create open mindedness to your own ability to succeed and overcome.
Looking back, I am now firmly convinced that young people are the most potent forces for social change. However, our initial focus on this demographic wasn't a calculated decision but rather a matter of convenience—these were the people I had direct access to.
I often hear people say that everything that matters must be measured, and if it can't be measured, it doesn't matter. I believe the absolute reverse. Nothing that matters can be measured. I don't think there's anything on this earth worth lifting a finger for that you can measure.
Top-tier companies, Toyota being a prime example known for its operational excellence, are well-acquainted with the value of slack. A fundamental lesson taught to MIT Sloan students in operations classes is that in any system with variability, it's not ideal to operate at 100% capacity utilisation.
I believe that the more we trust the 'gold' within ourselves, the more we are able to see it in others. When we interact with others, we can either fixate on their anxieties or performance concerns, or we can attune our receptors to truly sense the genuineness, curiosity, and care within them.
Perhaps the most critical element is the cultural integration. The distinct cultures of the two companies present a significant challenge, consuming 80-90% of our efforts. Our goal is to forge a unified team culture, permeating from senior leadership to the deepest levels of the organization.
Why would anybody at all invest in an economy where the three leaders said the country was bankrupt?! That's what's killed off confidence and investment in the economy.