“Optimism is the expectation of good things to happen. Resilient optimism is optimism that is built on a set of behaviours and stays strong when it's tested.”
— Michelle Gielan

The quote archive

Technology

A growing archive of 3,000+ moments, drawn from every interview.

Our boredom threshold has declined to the point where we're unable to stand idle in an elevator for ten seconds without pulling out our phones. There's also an epidemic of social avoidance, particularly among younger people, as the skills required for face-to-face interaction are more demanding.

— Adam Alter

Psychologist & Author specializing in behavioral psychology and irrational decision-making

The concentration of power in technology corporations is a moral and political problem that we simply don't have a precedent for. More people use Facebook than speak English for example, so the implications of Facebook, as just one platform, are at the scale of language itself.

— James Williams

Our apps and platforms are addictive by design. We know this both because the tech titans behind them have admitted it publicly, and because the dominant apps and social media platforms use the same suite of techniques that are well-proven to ensnare us.

— Adam Alter

Psychologist & Author specializing in behavioral psychology and irrational decision-making

Digital technologies are now an unavoidable part of the infrastructure of life and society, and we have the capacity to design them in ways that promote, understand and respect people's goals and values in ways we simply couldn't in the pre-digital era. With many of these technologies, though, our deeper human goals get treated as secondary, or are ignored altogether, in favour of lower 'engagement' goals such as views or clicks.

— James Williams

Our informational environment has flipped from scarcity to abundance in a similar way that our food environment has. The heuristics we had living on the plains of Africa in an environment of food scarcity served us well there. But in the environment of Netflix, Ben & Jerrys Ice Cream and La-Z-Boy recliners, these same heuristics give us less than ideal outcomes.

— James Williams

Technology should be leveraged to enhance the physical and human experience, not replace it. There is something magical about the physical retail experience that digital will never completely replace.

— José Neves

Founder and CEO of Farfetch, luxury fashion e-commerce platform

I dreamt of Farfetch for the love of fashion. I was absolutely determined to create something in the intersection of both fashion and tech – my two passions. I think the idea really came when I was in my showroom in Paris during fashion week and I could see all these boutiques who were just not going to survive as the internet and e-commerce really started to change the fashion industry.

— José Neves

Founder and CEO of Farfetch, luxury fashion e-commerce platform

Slowly, over the course of a decade, we built relationships by proving we weren't there to destroy luxury's heritage and its 'unspoken codes of conduct,' but actually to protect them and enable this industry to thrive. We were fashion insiders, and we just happened to be coders too!

— José Neves

Founder and CEO of Farfetch, luxury fashion e-commerce platform

We have become robots, instead of humans with feelings… with conversations… with letter writing, you know.

— Eva Schloss

Holocaust survivor and author, stepsister of Anne Frank

We have lost the personal touch – today, everything is fast – impersonal, digital… yet, we are not robots. We need personal contact, we need to understand each other's feelings… and this can't be done via email; and especially for the older generations in or society, this change is really hard.

— Eva Schloss

Holocaust survivor and author, stepsister of Anne Frank

I've often thought that maybe there is a certain hormone in human beings that we can only produce it when we are face to face. And it's the hormone of shame – it becomes absent when you are communicating on social media and you become worse than you are.

— Ece Temelkuran

Turkish journalist, author, and political commentator known for critical writings on democracy

Our brain is local and linear, and we live in a global and exponential world. If you want to keep pace, you have to perform and think at speed and scale – and we're not built for it. Flow is literally our leverage for keeping pace in a global, exponential world.

— Steven Kotler

Author & Researcher on Flow State & Human Peak Performance

We are at a stage of development where we have 'god like' physical powers. In the bible, only God could create new life forms- yet with the genetics technologies we have, we can do that. In the Bible, only God was supposed to be able to throw down thunderbolts that could incinerate whole cities; we call them nuclear weapons.

— Martin E. Hellman

Co-inventor of Public-Key Cryptography & Diffie-Hellman Key Exchange

Previously, there were a lot of gatekeepers that controlled how you were supposed to listen to music… you'd walk into a record shop, and there was a special room for classical, and different genres in different places… that's all gone now, and you can follow your enthusiasm and affection for music however you want to. There's something beautiful and liberating about that.

— Max Richter

Renowned composer known for film scores and electronic classical music

What is worrying is not the rise of multinational corporations, but the rise of social media. Facebook has 2.5 billion participants and whilst some may argue they are an instrument of the American state, it's worth noticing that Russia was able to use Facebook as a device to penetrate and disrupt the American electoral process in 2016.

— Joseph S. Nye Jr.

Harvard Professor & Creator of "Soft Power" Concept

The traditional sources of capital for ideas — investment, charity, rich relatives, grants — are nowhere near sufficient to the number of good ideas in the world. Now, the internet has democratized this, and you don't need to be wealthy to be a patron. You can help bring something to life with $10 because you like the project, not because you see it as a financial return.

— Perry Chen

Founder of Kickstarter, crowdfunding platform pioneer