“The biggest mistake is thinking that some people at the top make strategy, while everybody else executes it. It feels intractable at this point, it's so ingrained in our way of thinking. People at the top don't make all the decisions; it's not the case that people at the top make a strategy decision and then everyone just engages in that exact model.”
— Roger L. Martin
Management theorist & former Dean of Rotman School of Business

The quote archive

Psychology

A growing archive of 3,000+ moments, drawn from every interview.

The efficiency trap is very modern, but it's now become a holdover from the Industrial Revolution. If you only relate to time, as if it were a certain kind of 'thing', like a natural resource… something that you could maximise, then you're going to be in a perpetual state of psychological struggle because you won't be using the right conceptual tools to live in time.

— Oliver Burkeman

Guardian columnist & author on psychology, time management, and happiness

It's crucial to adopt a bold mindset right from the start. I advocate for setting almost unrealistic targets. If we only aim for realistic targets, our efforts will be limited to minor tweaks rather than significant transformations.

— Abhijit Dubey

There's compelling evidence to suggest that the current mental health crisis among the youth may, to some extent, stem from individuals who haven't had the chance to navigate smaller tribulations and are consequently overwhelmed when faced with significant challenges.

— Malcolm Gladwell

Author of "The Tipping Point" & Popular Cultural Theorist

An uneducated unconscious is a perilous entity. The intuition of a seasoned doctor with 30 years spent diagnosing ailments is immensely beneficial. Conversely, the intuition of a teenager is not only unfruitful, but potentially hazardous.

— Malcolm Gladwell

Author of "The Tipping Point" & Popular Cultural Theorist

It's the disadvantages that offer a more fertile ground for learning, albeit for a smaller cohort. The depth of learning and engagement derived from tackling difficulties is substantially richer compared to that gleaned from facing advantages.

— Malcolm Gladwell

Author of "The Tipping Point" & Popular Cultural Theorist

When you engage with highly successful individuals who are open and honest about their journeys, it's invariably surprising to learn how much they attribute their achievements to good luck and favourable circumstances.

— Malcolm Gladwell

Author of "The Tipping Point" & Popular Cultural Theorist

Intelligence and self-deception appear to have co-evolved, with the belief that we are fully in control of our destinies serving as a mental safeguard, despite its inaccuracy.

— Robert Sapolsky

Neuroscientist & primatologist known for stress research and public engagement

When a coach gains the player's confidence and establishes a strong partnership, they can effectively motivate the player, boost their confidence, and help them break through barriers. This can elevate a player's career to new heights.

— Patrick Mouratoglou

Tennis coach who famously coached Serena Williams

I often describe a Grand Slam as a marathon, not a sprint. It involves enduring extremely long matches, seven times over two weeks. In tennis, those who sprint don't make it to the finish line.

— Patrick Mouratoglou

Tennis coach who famously coached Serena Williams

Champions possess a distinct mindset, a relentless drive for excellence that sets them apart. They're not content with just doing okay; they strive for excellence constantly. Being second is not an option for them, they aim for the top.

— Patrick Mouratoglou

Tennis coach who famously coached Serena Williams

For those feeling threatened or inclined to see the world's workings as a conspiracy, it's conveniently easy to blame these perceived machinations on a Jewish elite, given the long and deep-seated history of such allegations.

— David Feldman

Often, we perceive antisemitism as an issue affecting someone else, never ourselves. However, it's a resource that a very wide range of individuals, groups and institutions have tapped into overtime.

— David Feldman

Top leadership must take an active interest in projects. They should foster a culture where bad news is welcomed, not just good news. If a leader inadvertently suppresses bad news, it results in a dysfunctional governance structure.

— Bent Flyvbjerg

Leading researcher on megaprojects, planning, and governance expert

The greatest risk often lies in people's biased perceptions of risk itself. The challenge is: how do you debias risk when everyone's perception of it is inherently biased?

— Bent Flyvbjerg

Leading researcher on megaprojects, planning, and governance expert

While optimism is essential and beneficial in many aspects of life, it can become a hindrance in the realm of large-scale, costly projects. Misplaced optimism in multi-billion-dollar investments is particularly problematic. It often signals impending financial shortfalls.

— Bent Flyvbjerg

Leading researcher on megaprojects, planning, and governance expert

In our sport, we're constantly wrestling, punching, kicking, often ending up with black eyes. It's this constant, intense physical contact that sets our sport apart, making the mental toughness required quite unique compared to others.

— Dakota Ditcheva