Psychology

Just as you wouldn't want a surgeon to go from one operating theater to the next without having washed their hands, you don't want a manager to go from one context to the next without being in a position where they can actually do some good—or at least do no harm.

When we have the vocabulary to describe our feelings, we can create a mental model in our brains around our experiences. I'm feeling anxious because I'm uncertain about the outcome.

Psychologist & Director of Yale Center for Emotional Intelligence

We have an emotion categorization for a reason. Anger is about injustice, disappointment is about unmet expectations, and when you feel pride, it's because you've achieved some kind of goal you've been working hard for.

Psychologist & Director of Yale Center for Emotional Intelligence

Be a curious explorer of other people's emotions. Don't approach people as if you know how they're feeling. We often make mistakes when reading other people's emotions because we bring in our own cultural values and belief systems.

Psychologist & Director of Yale Center for Emotional Intelligence

It's awareness that leads to regulation—that's why it's information. Because it's giving us information about how we're feeling and what we need to do about those feelings.

Psychologist & Director of Yale Center for Emotional Intelligence

So emotional intelligence says no, that's incorrect. We used to see emotions as weak because when we think about feelings, we don't think about joy and contentment; we think about anger, anxiety, and depression. Most people think of those as bad feelings that we want to ignore, suppress, or deny.

Psychologist & Director of Yale Center for Emotional Intelligence

Nature has evolved the human race for individuals to be very different from each other. Half of us are thinkers, and we proceed according to the facts. The other half of us are feelers. Nature says you need both kinds of people to push humanity forward.

Each of us needs a space to think deeply. The best space to think combines the comfort of paper and the advantages of digital technology—in a focused, distraction-free environment.

I want to set an example for this generation of war reporters, and for my generation as a whole, that you don't have to rely on drugs or alcohol to cope with traumatic experiences.

Fox News Correspondent and International Reporter

The goal is to make people care about the story, which is why our audience often engages deeply with our coverage. It's extensive, yet also personal, bringing the news directly into people's homes, into their living rooms, and bedrooms, in a way that helps them empathize with those we interview.

Fox News Correspondent and International Reporter

When you're trying to understand the motivations of people, quite often understanding the emotional drivers is at least as important as understanding the facts that took them there. In the case of Putin and the people around him, it's resentment and it's anger and it's determination to recover something they believe they lost.

When these things happen in life, our soul calls on us to learn a lesson. Often we need pain to be able to see the light. Most of us begin our spiritual journey after a job loss or a career change.

We've been bamboozled into believing that love is found on the outside. Deep down, we're really trying to achieve peace, happiness, and love. It's not about the wealth itself; it's about what we perceive the wealth will bring into our lives.

When you embark on that spiritual journey, it's literally a series of deaths that lead to a new, more spiritual life. That part of me had to die for the spiritual part to be born.

I've done what society tells you is successful, only to feel really empty and alone inside. True success is the discovery of your authentic self—discovering who you are before any wounding, trauma, or limitations were created in your life's journey.

There's a vested interest – if the ideas you're teaching and have worked on are completely abandoned in favour of something else, then your legacy goes to zero. I think that's a big force.

Complexity scientist & founding director of Santa Fe Institute's Complexity Economics program