Psychology

The irony is that the more passive aggressive you are, the more your relationships will get damaged, much more so than if you were just honest. Passive aggression is infuriating when you're dealing with it. It can feel like shadowboxing!

Harvard Business Review contributor & workplace dynamics expert

Remote work has turned the lights on in the room, it's allowing us to see the cracks and cobwebs, and we can never switch that light off again. If your relationships were strong to start with, remote and hybrid work has been shown to intensify those relationships. If you already had fractures and negative relationships, hybrid and remote has been shown to intensify the negativity and make those relationships worse.

Harvard Business Review contributor & workplace dynamics expert

If you tap out the rhythm to a familiar song, say 'happy birthday…' how often do you think that someone listening to your taps will guess the song? The person tapping usually guesses about 50%, but in reality, it's about 2.5%! You are assuming the other person can hear the song you are tapping!

Harvard Business Review contributor & workplace dynamics expert

There's a concept in psychology called naïve realism. We think we see the world perfectly and assume that everyone sees it the way we do. If they don't? if they disagree? Our assumption is that they are wrong, and that they are misinformed. It's a natural inclination we all have which stops us putting ourselves in the other's shoes.

Harvard Business Review contributor & workplace dynamics expert

We spend so much time at work, so we're going to have relationships with our colleagues – and those relationships may be distanced, troubled or fantastic. When they're positive, they're a source of joy, energy, productivity, and resilience. On the flip side, when those relationships are negative or stressful, they have incredible ramifications for our well-being, productivity, and creativity. Studies show that even when we cut ourselves, it takes longer to heal if we are having animosity in our close relationships!

Harvard Business Review contributor & workplace dynamics expert

I saw something in the world that was done poorly and thought it could be done better. The difference between a miserable, crank grump and an entrepreneur? Both are unhappy- but the entrepreneur says they can make it better… that they can fix it… and they follow the spark.

NFL Wide Receiver for Tampa Bay Buccaneers & Super Bowl Champion

I don't want my success to define me. I want people to see me without all that – success comes and goes, without it, I am still who I am.

Former UFC Heavyweight Champion & Mixed Martial Arts Pioneer

If you fail many times in life, it can be frustrating, but, if you look differently at that, you can see that if you fail many times, you get up many times. If you didn't get up after the first fall, you could never have fought. Failure just means you got knocked down.

Former UFC Heavyweight Champion & Mixed Martial Arts Pioneer

The reason why I fight is that I'm fighting against the pain of seeing my family get sick and fighting against not being able to help them. That's more painful than anything. To see my kids, get sick tomorrow and not being able to help them? That's more painful than anything I would experience in a fight.

Former UFC Heavyweight Champion & Mixed Martial Arts Pioneer

Everyone has a little bit of warrior in them. We all grow up and have a little piece of us which wants to be a superhero, who goes and fights the bad guys. In real life, fighting is tough, you have to overcome your fears – nobody really wants to get into a fight! Escaping that fear is the reason so many people who get into combat sports.

Former UFC Heavyweight Champion & Mixed Martial Arts Pioneer

When Putin invaded in February 2022, we made the mistake of thinking that Putin's of this conflict would be one made by a 'reasonable person'. There are some very worrying elements of intelligence suggesting he has been very seriously out of touch… isolated from reality… and that he's only listening to those telling him what he wants to hear.

Those anxieties have been largely invented as an answer to an internal threat Putin was facing. He knew the Russian people have been getting fed-up of Putinism, and that has to be a major factor in the invention of this external threat.

We have this macho-willpower-crap, as if somehow willpower is the answer to everything in life and if someone needs help, it means they don't have the willpower. It's a nonsense.

World's Most Cited Executive Coach & Leadership Development Expert

30% of people who have life-threatening illnesses don't take their medicine as prescribed, that's mind-blowing. These are not people who have a cold – these are people who are going to die if they don't take their medicine, and even in that situation, compliance is difficult.

World's Most Cited Executive Coach & Leadership Development Expert

Only one second in time you can find peace – now. There's only one second you can be happy – now. There's only one place you can find peace and happiness. Where you are. This is it, it's not out there somewhere, it's in you.

World's Most Cited Executive Coach & Leadership Development Expert

One of the greatest myths in the lives of the people I coach is, 'I will be happy when…' as if there is some place to go to. There's only one book that ends with the phrase happily ever after, that's a fairy-tale.

World's Most Cited Executive Coach & Leadership Development Expert