From 600+ conversations with the world’s leading thinkers.
I think social media is a great example of this. It feels a little bit like social connection, but I often joke that it's the 'NutraSweet' version—it seems good but doesn't deliver the psychological benefit we expect.
Emotional intelligence however is a skill that is learned and learnable. We learn it in life- and we can be trained in it. It's not enough to have someone come and talk to your team about why it's important however, it's something that needs practice, something that you have to work at.
In line with most highly-tuned talents, I absolutely believe that entrepreneurship is a genetic gift that you're born with. What you do with that gift depends on your upbringing, opportunities and inspirations; you either make them massively better or neglect them. That combination of genetics and sheer hard work is the 'secret' of getting to the top.
Information overload means we are so bombarded with information that we can't make sense of it and so we become tribal, emotional and irrational, surviving using heuristics rather than facts. You can see this reflected in how our politics is changing – it's becoming more tribal, emotional and polarized.
We want to be influenced because we want to be right. We want to take the more adaptive strategies in any situations in order to have good outcomes. It's an evolutionary psychological adaptation.
When these people are under stress, they make bad decisions. They get reactive. One of the key findings in our conclusions is that the unsuccessful founders were more reactive. They weren't measured. They weren't deliberate. They didn't make decisions based on facts — their emotions carried them away.
He had the grit and determination to go, to tell that story, and to tell the world what was happening. His experience shaped me – and shaped my own mentality of being tough, resilient, picking myself up from disappointments, and continuing to move forward.
I believe success and fame, especially fame, can instigate fundamental shifts within us at a cellular level. The very nature of fame is peculiar; it's akin to an insatiable flame that ceaselessly yearns for more, compelling you to endlessly seek something, despite its ultimate emptiness. To set fame as an objective can be likened to voluntarily stepping into a fire, with the inevitable outcome of being consumed.
In a certain sense, when things become ubiquitous, they also become 'invisible'. The process of connection has become much less visible, so that the feeling of 'my computer' 'connecting' to 'the Internet' has changed to a feeling that my computer is the Internet.
Each of us needs a space to think deeply. The best space to think combines the comfort of paper and the advantages of digital technology—in a focused, distraction-free environment.
Just being curious about yourself. You and I could read the same book on leadership or how to run a good team meeting, and we might take away the same five lessons, but we'd still apply them differently — even if we were trying to do exactly the same thing. That's because of our different personalities.
Whatever you are going through, could lead you to something even better. You cannot often control what happens to you- but you can control your response to it. In a way, serendipity is about taking agency over your life more!