Every business makes money as a secondary purpose. It's the coincidental result of creating customer value and changing the world in some way that people are willing to pay for and find valuable. That is the primary activity of a business – and you happen to get paid for it.

Despite huge and on-going technological advances in electronic transactions technologies, it [paper currency] has remained surprisingly durable, even if its major uses seem to be buried in the world underground and illegal economy.

we are moving towards a global theatre where even though each actor (country) may be at different levels of economic growth, the technologies which exist to enable the globalisation stimulate high levels of transparency, meaning that each agent (companies, customers, suppliers, politicians, etc) will be accountable for their practices, and so must act with greater consideration (and less arrogance!)

The 'compare and despair' generation is constantly bombarded with unrealistic portrayals of success, leading everyone to feel inadequate, regardless of their achievements. We all have flaws and recognize our weaknesses, and there will always be someone who seems better in some way.

Martin Luther King Jr.

I think the fundamental thing about art is that it's a place where you can be honest about the human condition without having to be practical about it.

Distrust in government is very dangerous – what follows is the ability for authoritarian and totalitarian forms of government to take control, and that doesn't do anybody, any good.

My hope is that the world will come to realise that doing good and doing well are not in opposition, and then effectively can begin to contribute to solving the big challenges we face, environmentally and socially. If I contributed in some small way to making that happen, I'd feel very good about my life.

The only way for you to discover something new is to acknowledge the ocean of ignorance in which you are just an island. Experts have a problem with that – they want to get prizes, and get recognised by their colleagues and peers as being very smart.

The group found that, on average, people living in Manhattan travel 2.5 miles most days, compared to five miles in Los Angeles. But we also found that when you look at the longest trips people make, people that live in New York go significantly further, 69 miles on a weekday compared to 29 in Los Angeles

If I could change only one thing about public understanding of the meritocratic structures in our world, it would be to give more recognition to our hidden heroes.

The more you're negotiating, the more you're staying at the table and engaging – the more information reveals itself. Value may be hidden initially because the other side doesn't know how to bring it up… how to share it with you without you taking advantage of it… as comfort builds, you gather information, and share it too, that becomes a critical part of the process.