You have to re-earn your customer's business every single day – it's not just about listening to them, but anticipating what they don't realise they need, and staying ahead of them.

Resumes are not the way to find people. It's a connection and an instinct you have to listen to. I don't micro-manage, I give them enough rope to hang themselves.

My identity, and that of the company, were one-and-the-same, and that's not just inaccurate, it's unhealthy. You don't want to be on the yo-yo of your company's wins and fails. You can keep doing the right things daily and getting 1% better every day, independently of how the business is performing!

In business, you can drown in opportunity.

Even if I had all the money in the world, no problem worth fixing can be solved in my lifetime. The best I can do is to be part of the process, and to help the world figure it out.

That's what entrepreneurship is all about–experimenting and finding a way of achieving some goal in the context of business. It's something I've always found fascinating.

To me the question is, why are we denying them the obvious rights they should have? They are flesh and blood, they feel pain as we do, they experience joy, they have their own behaviours and their own languages among themselves that they understand and we don't. They have maternal instincts and look after each other as we do… it's not an intellectual thing when a mother protects her child; it's an instinctive behaviour.

Women need to be their own cheerleaders and remind themselves of the amazing things they've achieved.

We live in a very unethical society. We don't teach ethics at home, schools or university. As a consequence most businesses don't have a code of ethics or conduct.

a powerful call to action to think deeply about what lights you up—and a guide for how to build a life of meaning and purpose.

In the same way that business entrepreneurship has transformed industry since the early 1970's, social entrepreneurship can transform the social sector by having people who are willing to take risks and innovate to help address social issues.

The 'Doomers' often anthropomorphize computers by attributing human characteristics to them. Humans have evolved their competitive nature and occasional violent impulses from survival in a world marked by resource scarcity and competition. Computers, on the other hand, have emerged from a vastly different evolutionary path. Thus, to say a computer 'wants to eat your lunch' leans heavily into projecting human traits onto machines.