A lot of people assume that I would choose not to have bipolar disorder; but I'm grateful for it. I wouldn't trade it for anything in the world, because I feel like all the ups and downs have formed who I am, and made be braver, tougher… more creative and more capable.

The gap between the situation of people caught in conflict and the rest of us is growing, not narrowing. The gap is not going to be narrowed by trying to change the words on paper, we have to live up to them.

Purpose doesn't come to people sitting at the starting blocks and thinking about purpose. You have to live it.

Philanthropy is very much like business, there's not such a huge difference. In business you have a mission statement, in philanthropy you have a vision. I believe in philanthropy we want to do things that give back as much as we give, otherwise it doesn't have permanence.

The concentration of power in technology corporations is a moral and political problem that we simply don't have a precedent for. More people use Facebook than speak English for example, so the implications of Facebook, as just one platform, are at the scale of language itself.

Emotions are like the reward (or punishment) the brain gives us for getting what we need, want, or could be harmed by.

There's an adage, 'you don't ask? You don't get!' And in the curious world of humans, this applies more than you'd expect. You'd be astonished at how many people kick themselves after an event not having secured the contact they wanted to, or speaking to the person they had aimed for. In truth, this came down to not being bold enough.

Studies show that to get an MBA and to be a high-level executive you need to be a standard-deviation above the norm (have an IQ of 114 or more). After that, it turns out there's a negative relationship between IQ and leadership effectiveness. Perhaps because at that point people become narcissistic or egocentric.

In discussing the responsible deployment of AI in healthcare, I believe there are three key areas where it can create significant impact. First, AI should enhance healthcare equity. Second, it should increase efficiency. And third, it should improve effectiveness.

What it means to be creative is pretty simple. It's to do something human, something generous, something that might not work. It has to be all 3 of those things. You will find creative accountants, politicians, housekeepers and engineers… being creative is to solve interesting problems!

What is the value of asking the right question to prompt the right answer? Since it is not a narrow discipline and one with great roots in cultivating subjective experiences the integration and contribution of design is often overlooked in a silo mentality.

I learned more from the people at those events – the community, the customer – than anyone in business.