It’s this weird dichotomy of superintelligence and super stupidity, sort of mixed in one scenario.

Unlike the common societal and professional desire to dismiss these responses as merely negative—viewing depression, anxiety, or suicidal thoughts as things to eliminate—I believe we should examine them more closely. How is drinking serving you? When we shift from judging to listening, people start to understand.

I start by asking: How will our customers benefit from this acquisition? I tend to shy away from companies that don't share a similar cultural ethos. Even if an acquisition seems financially sound, if there's a stark cultural mismatch, I'd usually reconsider.

I actually find the training much more mentally challenging that the competitions.

Uncle John always had a desk-plate in his office that said 'trouble is opportunity' and that's very much how we see the markets.

Technology, scale and globalisation has helped people involved in business- and led to increased incomes for many groups. The conundrum we have in society is that many of the 'less-skilled' members of the population have not done so well from these trends and that's part of the reason for backlash.

One of the best ways to make money is not to lose it. If you can learn not to lose money, you're making money. When you lose your own money, it hurts, it makes you careful, but you cannot let it take the mojo… the hunger out of you.

Technology claims to be showing us a mirror of what was already present in society but in reality, technology is a funhouse mirror with a feedback loop that's engineered to show us the most egregious parts of society that are better at keeping our attention.

You have to re-earn your customer's business every single day – it's not just about listening to them, but anticipating what they don't realise they need, and staying ahead of them.

Stress doesn't come from what's going on in your life. It comes from your thoughts about what's going on in your life.

We have made money, capital, materialism and consumption into our God, it's a disease – you could call it affluenza. It is perhaps because of this context that humanity has lost its way, and the consideration of human rights has been subordinated to the interests of a handful of powerful people who sit at the top of the pyramid.

You must surround yourself with great people, and as you grow, never forget the generosity gene. Building a great team is what this business game is all about. The team with the best players working together wins.