Based on my experience, I can say that healing is possible without forgiveness. It's perfectly valid for some people to choose never to forgive. There's a prevalent belief that forgiveness is necessary, as if something is wrong with you if you don't forgive. I disagree with this notion.
— Frank AndersonThe reality is we live in a very dynamic world that's full of risks and all we should really care about are risk drivers – both financial and non-financial. Alternatives may provide us with ways of hedging out or managing future risks better.
You are only ever one click away from looking at another alternative… The ability for the consumer to shop-around has made it difficult for some operators to realise the need for transparency in pricing… particularly when your product is built around opacity.
If you want a caricature, life satisfaction is your self‑smugness rating—how smug you feel about your life. Western smugness has definitely slid over the past ten years.
It was visionaries with a quest for achievement who made Apollo happen, and it seems to me that now? Our sense and spirit of adventure boils down to what we can afford, and not what we can learn or achieve by doing something.
Innovation is a skill, a teachable skill, just like management. If you focus on a handful of key principles, you can effectively drive innovation in any type of business.
Innovation is a skill, a teachable skill, just like management. If you focus on a handful of key principles, you can effectively drive innovation in any type of business. Innovative companies are not afraid of failure – they're willing to take risks, fail forward, learn from missteps, pivot, and keep going.
Consider a significant issue, something genuinely worth addressing, a problem whose solution would make the world a better place. The subsequent step is to identify who has this problem. If you find yourself to be the sole bearer of this issue, consulting a therapist might be a quicker and less expensive option than launching a startup.
Western management styles and Eastern management philosophies are not mutually exclusive. In fact, blending the best elements of each can be highly effective. It's not about choosing one philosophy over the other. It's about selecting and integrating the best aspects of both to enhance how you run a business.
Changing the mood has an economic impact superior to many measures because companies and families, when they have more confidence, they act differently. Uncertainty and fear are enemies of economic growth.
There is a specific type of person you'll often find in these long-lasting organisations: thoughtful, future-oriented, introspective, and often self-critical. These individuals are focused on making a positive impact in the world and serving the organisation rather than seeking personal gain.
The greatest risk often lies in people's biased perceptions of risk itself. The challenge is: how do you debias risk when everyone's perception of it is inherently biased?
You may become rich, engage in philanthropy and help a million people but the only way you can help a billion people is by building a profitable business. If you can't make a profit, you can't help a billion people – so go make a profit!