The price of technology comes down every year, year after year, and I see no immediate end in sight to that process. What this means is that the poorest people in the world will soon have the possibility to access the Internet in some form, and eventually will have 'ordinary' access to it.

You are NOT a machine: There's a reason that presentations are often called 'death by PowerPoint,' and many of the most masterful presentations don't even need slides… More than anything, you need to realise that first and foremost, you're a storyteller – and in any pitch, you have to engage the emotions and interest of your audience.

We know from the availability heuristic that people overestimate the likelihood of an event based on their ability to envision it—the risk of plane crash versus car crash is the best example of this. Holding that big check is easy to conjure up, but rare, deep stock market corrections not so much most of the time.

Most of the time, startup ideas don't work. Most of the time, the world stays as it is. The status quo has an advantage; it has a built-in upper hand. For a startup to win, it has to be not merely better than what's there; it has to propose something radically different, something that never could have existed before.

You don't want to go into a negotiation thinking you will do A, B & C to get to D… you want to think about your goal – negotiation is not about reaching agreement, it's about meeting your objective as best as possible.

The key component of bravery is integrity. What I saw growing up was the reality that people would often give their integrity to make life more comfortable in the short term; but guess what, that leads to your integrity being chipped away until you are left with nothing.

The only value that government paper provides you at this point is, basically, the fact that if everything goes to 'hell in a handbasket' that you have some assets of value.

Our brains are constantly making predictions about the world, and we learn when those predictions turn out to be wrong. So what Marshall did was deliberately redesign training so that people learned how to cope with a wide range of unpredictable challenges—turning the unpredictable into something more predictable.

One of the greatest myths in the lives of the people I coach is, 'I will be happy when…' as if there is some place to go to. There's only one book that ends with the phrase happily ever after, that's a fairy-tale.

Storytelling is an extraordinary powerful human skill that all of us are wired for; but its best used in the service of ideas.

My wife quipped that we're all going to die and it just happened to be her turn. Her pragmatic and humorous attitude was a guide as to how to accept what is unchangeable and inevitable.

One of the best ways to make money is not to lose it. If you can learn not to lose money, you're making money. When you lose your own money, it hurts, it makes you careful, but you cannot let it take the mojo… the hunger out of you.