From 600+ conversations with the world’s leading thinkers.
Bill Drayton has pioneered the field of social entrepreneurship, growing a global association of over 3,900 leading social entrepreneurs who work together to create an 'Everyone a Changemaker' world.
I don't believe there's a universal formula for success—I can only share what worked for me, which was driven by enthusiasm for new ideas. What I value most in people is enthusiasm—not passion, which I find overused—but genuine enthusiasm to see opportunities and act upon them.
We have to create systems that make people think twice before they behave badly. People need to credibly believe that there will be consequences to their actions if caught in random stings. If you are in a position where you are uniquely able to wield power- politics, police, corporate leadership- you should be randomly subject to attempts to see if you behave badly when offered the opportunity to do so.
Anti-goals are all about what you refuse to give up while chasing those goals. The trap a lot of people fall into is getting so laser-focused on the target that everything else just fades away. You put on blinders.
My early experience as an unaccompanied child refugee on the Kindertransport brought me to England in 1939, evading Nazi Europe. That really had an enormous impact on me, everything was different. It was such a big change, that change doesn't throw me anymore. I've learned to enjoy change, I like to do new things, make new things happen.
The most successful organisations I've met over the years have a very-strong senses of culture (even from start-up stage). This isn't the soft process of drafting a mission statement for your website, but genuinely understanding the type of personality you want your company to have.
If you're going to be a city of love and compassion, you're going to have to develop economics infrastructure, capital planning and job creation policies, complementing them with education.
Read a lot. Never accept current standards. Always improve yourself. And remember, you always meet twice in life.
Culture is not aspirational, it's observational. It's not something you and your co-founders sit down, dream-up, put into PowerPoint, and create some posters from, for the break-out room. Culture, simply, is how you behave and how you treat your co-founders, employees, and customers.
Most every decision that your team will make is independent of you as a leader. Once in a while, they may update you or ask you a question, but the vast majority of decisions are made either individually, or inside teams- and if those individuals and teams don't know what that end-game truly looks like, the odds of them making the right decision at any moment in time diminishes.
I used to say to all my people that yes- we can celebrate our successes, and we have to succeed, but the failures are what will sink the business or hold it back.
When social distrust mounts- when people feel like the game is rigged against them- they are especially vulnerable to demagogues who come along and want them to channel their rage, anxiety and distrust toward scapegoats.