“Customer retention is the solitary metric indicating product-market fit. If you offer value, your customers will return; if you don't, they'll disappear.”
— Uri Levine
Co-founder of Waze, GPS navigation app acquired by Google

The quote archive

Leadership

A growing archive of 3,000+ moments, drawn from every interview.

Western management styles and Eastern management philosophies are not mutually exclusive. In fact, blending the best elements of each can be highly effective. It's not about choosing one philosophy over the other. It's about selecting and integrating the best aspects of both to enhance how you run a business.

— Abhijit Dubey

When a coach gains the player's confidence and establishes a strong partnership, they can effectively motivate the player, boost their confidence, and help them break through barriers. This can elevate a player's career to new heights.

— Patrick Mouratoglou

Tennis coach who famously coached Serena Williams

Our role as coaches is essentially to help players utilise 100% of their potential. That, to me, is the essence of our job.

— Patrick Mouratoglou

Tennis coach who famously coached Serena Williams

Champions possess a distinct mindset, a relentless drive for excellence that sets them apart. They're not content with just doing okay; they strive for excellence constantly. Being second is not an option for them, they aim for the top.

— Patrick Mouratoglou

Tennis coach who famously coached Serena Williams

Top leadership must take an active interest in projects. They should foster a culture where bad news is welcomed, not just good news. If a leader inadvertently suppresses bad news, it results in a dysfunctional governance structure.

— Bent Flyvbjerg

Leading researcher on megaprojects, planning, and governance expert

They don't just dive into a project; they begin by exploring its purpose. This 'why' acts as a North Star, guiding every phase of the project. Having this North Star makes the process more efficient and significantly increases the likelihood of delivering the project effectively.

— Bent Flyvbjerg

Leading researcher on megaprojects, planning, and governance expert

Only 8.5% of projects meet or exceed their time and budget expectations. This means that a staggering 91.5% fail to stay within budget or meet deadlines. However, when we consider delivering promised benefits, a mere 0.5% achieve this goal within the allocated budget and timeframe.

— Bent Flyvbjerg

Leading researcher on megaprojects, planning, and governance expert

My discipline lies in taking full responsibility; I don't blame anyone else. If I lose, it's on me to accept and address it. The very next day in the gym, I start working on what went wrong.

— Dakota Ditcheva

When you have good people, the culture naturally thrives on its own. Everyone in our team is remarkable, with strong moral values, which ensures everything runs smoothly.

— Natasha Hunt

England rugby player, flanker, Six Nations champion

Each person, regardless of their family, community, or public profile, has the capability to influence positively. It's not about consciously assuming a role but about living authentically and striving for personal best.

— Stef Reid

British Paralympic sprinter and long jumper; multiple Paralympic medals

My aspiration has always been to fully embrace life's offerings. Success isn't about the endpoint; it's about the journey – the growth from where I began and the rich stories gathered along the way.

— Stef Reid

British Paralympic sprinter and long jumper; multiple Paralympic medals

We advocate for a 'feminist moonshot' approach, symbolized by the dandelion. Its seeds, spread by children, represent the spreading of our positive narrative towards a cleaner, healthier, more equitable world on the brink of a clean energy revolution.

— Mary Robinson

First Female President of Ireland & UN Human Rights Commissioner

MMA serves as my ministry. As a Christian, I want to convey unconditional love to everyone. The real value lies not in winning titles but in the ability to positively impact the lives of my teammates, trainers, friends, family, and future generations.

— Impa Kasanganay

I recall a moment when my dad and I, lacking presents, salvaged chairs from a community dumpster, a testament to our determination to make the best of our situation without any sense of pride or entitlement. His willingness to do whatever was necessary for us taught me resilience.

— Impa Kasanganay

The key for young individuals is to balance seeking wisdom from those who have preceded them—being open and receptive, yet not confusing confidence with arrogance—while offering their insights and ideas for collaboration.

— Seth Maxwell

I often tell students we work with that there will be moments when they, as newcomers, propose ideas or approaches that are innovative and correct simply because they bring a fresh perspective, uninfluenced by established norms or the supposed limits of what's possible.

— Seth Maxwell