From 600+ conversations with the world’s leading thinkers.
The most successful organisations I've met over the years have a very-strong senses of culture (even from start-up stage). This isn't the soft process of drafting a mission statement for your website, but genuinely understanding the type of personality you want your company to have.
One of the simplest but hardest things to do is to be honest with ourselves. We are works-in-progress from the day we're born, till the day we die. You should never, ever, stop working on yourself.
If someone can take our findings and draw out additional insights, we consider it a triumph. Our aim is to constantly enhance our understanding of the world, and contributions from others are invaluable in this pursuit.
Training helps you turn fear from something that paralyses you or makes you flee into something that spurs you to take the right decisions in very difficult situations.
Being creative is about being a collective. It's not something unique. That's why we can nurture each other's creativity.
Simply put, a great business will understand its customers, have a clear, sound strategy and a business plan that can deliver against it. In order to do this it is very important to have a management team who can execute that plan.
My hope is that the world will come to realise that doing good and doing well are not in opposition, and then effectively can begin to contribute to solving the big challenges we face, environmentally and socially. If I contributed in some small way to making that happen, I'd feel very good about my life.
Mental resilience is supported by practice and preparation, but it also comes from knowing, deep down, that you're supposed to be where you are. Confidence in your purpose is crucial. By focusing on the next step, and then the one after that, while keeping the big picture in mind, you can effectively accomplish the mission.
If you know something, and if the reason you're confident is that I told you that thing? That means I wasn't a good educator at that moment because you decided that based on some authority figure, something is real, or true. Instead, an educator should teach you how to think about a problem – how to come to some form of understanding.
The most important thing a leader has to have is an idea on where they want to go and the ability to bring people with them. Most discussion about leadership is about styles and characteristics, but the most important thing is having a clear sense — and a right sense — of where you want to go.
I realized that while others may not always do things precisely as I would, they might accomplish 80% or 90% of it, and that was acceptable. A defining moment came when I relinquished control over the marketing brochures, my annual pet project.
I firmly advocate the idea of reinventing oneself every 5 years.